Boring but
important legal stuff

AKA: Terms and conditions

The prices shown on our website include any VAT (or similar sales tax) at the prevailing rate for which we are responsible as the seller. The amount you pay will be the price indicated plus any delivery charges.

These are the terms and conditions which will apply to your purchase of clothing, accessories and other goods ("Goods") from the Oasis websites at www.oasis-stores.com.

The website www.oasis-stores.com and the Goods are provided by Oasis Fashions Limited, a company registered in England and Wales under number 6822219 whose a registered office at The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxfordshire, OX29 5UT ("Oasis", "we", "us", "our"). When we refer to "you" and "your" we mean the user of the Website and purchaser of Goods.

You can contact us by emailing help@oasis- stores.co.uk.

These terms and conditions form a legally binding contract between us and you. Your acceptance of the terms and conditions is given when you purchase Goods from us. You should read these terms and conditions carefully before buying anything from the Website.

We reserve the right to change the terms and conditions under which the Website and the Goods are provided. Any such change in the terms and conditions will be effective to all new orders once included in the text of these terms and conditions and published on the Website. You should check the terms and conditions posted on the Website periodically to ensure that you are aware of and comply with the current version.

OUR WEBSITE AND OUR GOODS

This Part 1 sets out some terms about information on the Website, descriptions of Goods and how you use the Website. Separate Notices and Disclaimers may apply to your use of the Website. By accepting these terms and conditions you also agree to the Notices and Disclaimers.

The rights in all software and content made available to you on or through the Website are our property or the property of our licensors and all such rights are reserved by us and our licensors. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on the Website nor may you use any such content in connection with any business or commercial enterprise.

Oasis is a trade mark belonging to us and no licence or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks which are colourably similar without our written permission.

We try to make sure that all information on the Website, including descriptions of our Goods, and listed prices, are accurate and correct at all times. However, mistakes do happen. We will try to resolve all information errors on the Website as soon as reasonably possible, and if we reasonably think that such an error has affected your purchase of Goods we will try to let you know. However, because we take these steps we will not be liable to you for any errors on the Website.

You should bear in mind that buying clothing and accessories over the internet provides a different shopping experience to buying in-store. In particular you acknowledge that:

  • The colours which are shown for the Goods on the Website will depend on many factors – including your display settings;
  • All sizes and measurements are approximate;
  • All Goods are subject to availability - we may not be able to supply your order;
  • Any delivery estimates given on the Website or by email are estimates only;
  • The Goods and promotions which are offered on the Website may not be available in-store, and vice-versa; and we may need to change the Goods to reflect changes in relevant laws and regulation requirements.

You are responsible for ensuring that your login details, password and all other details in relation to your account remain confidential at all times.

BUYING GOODS

This Part 2 sets out some terms which apply to your purchase or reservation of Goods from us through the Website.

Part 2a - Purchase

You make an offer to purchase a product from us (your "Order") by completing the staged process on the Website as set out below:

  • Adding product to your shopping basket
  • Checkout step 1 – login details
  • Checkout step 2 – address details
  • Checkout step 3 – payment details and confirmation of Order

Please refer to Part 4 for the special terms and conditions relating to the from 90 minute delivery services whereby the staged purchase process is varied.

Your Order only constitutes an offer to purchase Goods from us, and does not form a binding contract until accepted by us. Where you order more than one product your Order contains a series of offers for each product individually.

The personalised and/or monogrammed services offered by us are only available to you if you reside in England, Wales or Scotland.

We reserve the right to reject personalised and/or monogrammed Orders, in our sole discretion, where they breach our terms and conditions, any applicable laws, decency or we suspect that they infringe any rights of third parties.

On receipt of your Order, we will send you an Order acknowledgement email to the email address which you provide in the Order process. This Order acknowledgement email will contain your Order number, details of the Goods ordered and a delivery estimate. Note that this email is only to acknowledge that your Order has been received, and is not acceptance by us of any offers to purchase Goods.

We must receive full payment both of the price of the Goods and any applicable delivery charges before we can accept any offers. Where you select to pay by credit or debit card we will process the payment at the time of preparing your Goods for despatch with the exception of from 90 minute delivery orders, whereby payment will be processed upon receipt of your Order.

An offer made by you to purchase a product shall only be deemed to be accepted by us when we despatch that product to you and send you an Order dispatch email which includes details of the product. We reserve the right to refuse any offers in an Order prior to acceptance. If a product is not available we will include details of the unavailable product in the Order despatch email. A product which is not available will not be included in the contract for a product which is dispatched.

All prices and charges on the Website are in UK pounds sterling (although we provide an indicative price in other currencies). Delivery charges may apply and these will be displayed in the order process.

All prices are, unless otherwise stated, inclusive of UK VAT and other applicable UK taxes. Our VAT number is: 927570405. The actual price charged to overseas customers will be subject to the exchange rate applied by the customer's credit or debit card company.

If you order Goods from our Website for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Please note that you must comply with all applicable laws and regulations of the country for which the Goods are destined. We will not be liable for any breach by you of any such laws.

For customers using an Oasis Card promotional discount code, please note this discount is only applicable when purchasing on your Oasis Card.

Part 2b – Reservation

You can make an offer to reserve Goods for collection in store (your "Reservation") by completing the staged process on the Website as set out below:

  • Selecting the 'reserve' option in your shopping basket;
  • Entering your postcode for the location in which you are placing your order (e.g. home);
  • Selecting a store from the five options provided;
  • Create a new user account or log in as an existing user if you are a returning customer; and accept the summary order.

Your Reservation does not form a binding contract until your Goods have been collected in-store and paid for in full.

On receipt of your Reservation, we will send you a Reservation acknowledgement email to the email address which you provide in the Reservation process.

This Reservation acknowledgement email will contain your Reservation number, details of the Goods reserved and a delivery estimate. Note that this email is only to acknowledge that your Reservation has been received, and is not acceptance by us of any offers to purchase Goods.

The reservation and collection service is available in stand-alone stores only throughout the UK and Ireland.

Please take two forms of personal identification e.g. driving license or utility bill and your Reservation to the store for collection.

Goods reserved will only be held within your nominated store for collection for a period of one (1) working day. We will not always be able to deliver pre-ordered Goods within thirty (30) days of the date you place your Order. The Website will specify when we expect the pre-ordered Goods to become available but this is an indication only and we will not be obliged to dispatch the pre-ordered Goods to you within this time as problems with new products can occur and suppliers may let us down. As with all Goods, an offer made by you to purchase pre-ordered Goods shall only be deemed to be accepted by us when we dispatch the Goods to you and send you an Order dispatch email.

If you order Goods from our Website for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

The Reserve and Collect service is unavailable throughout the Christmas period.

Part 2c - Delivery

We currently offer the delivery options detailed at our delivery page.

We endeavour to ensure that the Goods that you order are provided by the agreed delivery date and where applicable time, however, delays are occasionally inevitable due to unforeseen circumstances. Neither Oasis nor our nominated carrier shall be under any liability for any delay or failure to deliver the Goods within the estimated time frame.

Delivery of all Goods outside of the EU will be seven (7) - ten (10) days, except where this is not possible due to external factors such as terrorism or adverse weather, for example.

Delivery costs are as follows:

  • Europe: up to €10
  • Rest of World: €10

Risk of loss and damage of the Goods passes to you on the date and time of delivery of the Goods. We ship to any British Force Post Office address ("BFPO"). The procedure is no different from mainland England shipping - simple enter your full BFPO address in the checkout including the BFPO postcode.

RETURNING GOODS

This Part 3 sets out the terms which govern your right to return any Goods that you do not want to keep. Please refer to Part 4 for the special terms and conditions relating to the 'From 90 minute delivery service' whereby the returns process is varied.

When we deliver your Goods to you we will include a returns slip, and information on how to return Goods to us. If you want to return any Goods you must complete the returns slip and enclose this with the Goods you are returning.

You can, at any time within thirty (30) days of receiving Goods from us, (fourteen (14) days for reduced or sale Goods) cancel your contract and return any Goods to us as long as the original labels are still on the garments.

Exceptions to refund and cancellation rights apply. Exceptions include, but are not limited to, the following:

  • personalised Goods; and
  • monogrammed Goods (for example, Love Letters)

Other Goods may be added to this list from time to time. This does not affect your statutory rights.

You must then, within thirty (30) days of receiving the Goods, (fourteen (14) days for reduced or sale Goods) return the Goods to us by using the following methods:

  • sending them in a securely wrapped parcel to Oasis Fashions Limited, The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxfordshire, OX29 5UT; or
  • on UK sales only by returning them with the returns slip to your nearest standalone store; or
  • by using the Collect+ service.

We offer a free postal returns service on UK only sales. In order to take advantage of this service, please follow the instructions on the delivery note enclosed with the Goods. Once you decide to return the Goods you must not use them and must take reasonable care of them while they remain in your possession and all labels must remain intact. The Goods must be returned to us intact, undamaged as soon as reasonably possible. We will refund to the payment card the price paid for the Goods returned.

To use the free Collect+ service (UK only), you can return your unwanted good(s) to any parcel drop point located in over 3,800 local stores - please ensure you include your completed dispatch note. You’ll receive proof of postage and a code to track your return online. Click here to find your local Collect+ store or text COLLECT and your postcode to 84555 (e.g. COLLECT NG23 5 HD). Texts to 84555 are charged at your standard network rates and texts from 84555 are free to receive. Full terms and conditions at www.collectplus.co.uk/smsterms.

In addition to the rights granted under this Part 3, UK, ROI and EU customers enjoy cancellation rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 ("Consumer Contract Regulations") as amended or superseded from time to time. You can cancel your contract before the end of the statutory cancellation period (fourteen (14) working days from the day after you receive the Goods) by sending us written confirmation of cancellation from you. We will need you to complete the Withdrawal Form here and return it back to us. You will find details on how to send this back to us on the Withdrawal Form or you can cancel your order by forwarding the Withdrawal Form by email to help@Oasis-stores.co.uk. You must then return the Goods to us in the manner specified in this Part 3 in order to receive your refund.

Nothing under these terms and conditions affects your statutory rights.

Returning Goods to Store (UK & ROI only)

Goods purchased under the 'From 90 minute delivery service' can only be returned to our standalone stores, and not by post.

If you wish to return items to an Oasis store, you must take them within one month of dispatch, (fourteen (14) days for reduced or sale products) to one of our UK Oasis standalone stores using the dispatch note enclosed in your parcel as your receipt. This facility is not available at any Oasis concession, outlet or department store or outside of the UK or ROI.

The dispatch note must be presented and you will be asked for the reason for the return and whether you wish for to exchange the product or obtain a refund. We regret that for reasons of hygiene, we are unable to refund or exchange earrings. Please ensure that knickers, G-strings and swimwear are tried on over your own underwear. We reserve the right to refuse returns of Goods where it is apparent that this has not been done. Please ensure you return them to us in their original condition and packaging, unworn and unwashed, with all labels intact.

Click here to find your nearest Oasis standalone store.

Please note that Goods purchased through the 'From 90 minute delivery service' can only be returned to Oasis stand alone stores within the UK.

Returning Goods by Post (UK & ROI only)

If you wish to return your Goods by post, follow the instructions outlined below.

  • Write your name, address, postcode and order number on the returns form.
  • Complete the returns form and enclose it with your Goods.
  • Ensure your Goods are in a securely wrapped parcel and place a returns address label on the parcel.
  • The returns address is Oasis Fashions Limited, The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxford, OX29 5UT.
  • Take the parcel (with enclosed returns form) and the dispatch note to the Post Office. The clerk will stamp the proof of posting on the dispatch note which you should retain until you receive your refund.

Please remember to complete the returns form with your returned Goods.

Provided you have notified us in writing that you wish to cancel your Order under the Consumer Contract Regulations, and the return of your Goods also meets the terms of this Part 3 or Part 4, you will be entitled to a full refund including basic delivery cost (such costs equal to the least expensive delivery method costs that we offer), if applicable. We may also reduce your refund of the price of the Goods (excluding the costs of delivery) if you have failed to take reasonable care of the Goods, whether whilst in your possession, or when returning the Goods, by way of compensation, to either repair the Goods or cover any of our loss.

If you do not exercise your cancellation rights under the Consumer Contract Regulations, the delivery cost of returning the Goods to us is your responsibility.

Returning Goods by Post (International & European orders)

If you wish to return your Goods by post, follow the instructions outlined below:

  • Write your name, address, postcode and order number on the returns form.
  • Complete the returns form and enclose it with your Goods.
  • Ensure your Goods are in a securely wrapped parcel and place a returns address label on the parcel
  • The returns address is Oasis Fashions Limited, The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxford, United Kingdom OX29 5UT.
  • Send the parcel (with enclosed returns forms) to us using the nominated carrier specified on the delivery note enclosed with the Goods. Ensure that you obtain a stamp (or other proof of posting) on the despatch note which you should retain until you receive your refund.

Please note that we will only accept returns dispatched through our nominated carriers.

Please remember to complete the returns form with your returned Goods.

The delivery cost of returning the Goods to us is your responsibility. All customs and import duties will be your responsibility. When booking your return you should select ‘duty payable by sender’.

If you return a faulty Goods to us, you will be liable for the import duty (but we will refund this once we have received the product and established that the product is faulty) on the condition that you send proof of this to us via the contact us page on the Website. Please note that the refund will be made by BACS only, to your bank account (please provide details of this when you contact us).

Refund will be made within fourteen (14) days from receipt of the returned item.

T&CS RELATING TO US AND YOU

This Part 5 sets out some general terms that govern our relationship with you and purchases by you.

We will not be responsible for the performance of any obligations under these terms and conditions in the case of an event outside of our reasonable control (force majeure), including (but not limited to) strikes, lockouts, failures of third party systems or networks, acts of god, fire, earthquake, storm, flood or other natural disaster, civil unrest, acts of terrorism, deliberate sabotage of or malicious damage to equipment or data or for damage to or destruction of premises or equipment.

All notices which we need to give to you under these terms and conditions will be sent by us to your registered e-mail address.

All communications from you to us must be made in English.

These terms and conditions set out the entire agreement between you and us in respect of the sale, purchase and use of the Goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. They may only be varied where separately agreed in writing between you and us.

If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions (and the remainder of the provision in question) shall be unaffected.

Save to the extent that you exercise your right as a consumer to bring an action in or rely on the laws of your country of domicile, the interpretation, construction, effect and enforceability of these terms and conditions shall be governed by English Law, and you and we agree to submit to the non-exclusive jurisdiction of English courts for the determination of disputes.

PRIVACY NOTICE

(A) This Notice

Summary - This Notice.

This Notice explains how we Process Personal Data. This Notice may be amended or updated from time to time, so please check it regularly for updates.

This Notice is issued by each of the Controller entities listed in Section (R) below (together, “Oasis”, “we”, “us” and “our”) and is addressed to individuals outside our organisation with whom we interact, including customers, visitors to our Sites, users of our Apps, other users of our products or services, and visitors to our premises (together, “you”). Defined terms used in this Notice are explained in Section (S) below.

This Notice may be amended or updated from time to time to reflect changes in our practices with respect to the Processing of Personal Data, or changes in applicable law. We encourage you to read this Notice carefully, and to regularly check this page to review any changes we might make in accordance with the terms of this Notice.

(B) Collection of Personal Data

Summary – Collection of Personal Data

We collect or obtain Personal Data: when those data are provided to us (e.g., where you contact us); in the course of our relationship with you (e.g., if you make a purchase); when you make Personal Data public (e.g., if you make a public post about us on social media); when you download, install, or use any of our Apps; when you visit our Sites; when you register to use any of our Sites, Apps, products, or services; or when you interact with any third party content or advertising on a Site or in an App. We may also receive Personal Data about you from third parties (e.g., law enforcement authorities).

Collection of Personal Data: We collect or obtain Personal Data about you from the following sources:

  • Data provided to us: We obtain Personal Data when those data are provided to us (e.g., where you contact us via email or telephone, or by any other means, or when you provide us with your business card, or when you submit a job application).
  • Relationship data: We collect or obtain Personal Data in the ordinary course of our relationship with you (e.g., we provide a service to you, or to your employer).
  • Data you make public: We collect or obtain Personal Data that you manifestly choose to make public, including via social media (e.g., we may collect information from your social media profile(s), if you make a public post about us).
  • App data: We collect or obtain Personal Data when you download or use any of our Apps.
  • Site data: We collect or obtain Personal Data when you visit any of our Sites or use any features or resources available on or through a Site.
  • Registration details: We collect or obtain Personal Data when you use, or register to use, any of our Sites, Apps, products, or services.
  • Content and advertising information: If you interact with any third party content or advertising on a Site or in an App (including third party plugins and cookies) we receive Personal Data from the relevant third party provider of that content or advertising.
  • Third party information: We collect or obtain Personal Data from third parties who provide it to us (e.g., credit reference agencies; law enforcement authorities; etc.).
  • (C) Creation of Personal Data

    Summary – Creation of Personal Data

    We create Personal Data about you (e.g., records of your interactions with us).

    We also create Personal Data about you in certain circumstances, such as records of your interactions with us, and details of your past interactions with us. We may also combine Personal Data from any of our Sites, Apps, products, or services, including where those data are collected from different devices.

    (D) Categories of Personal Data We Process

    Summary – Categories of Personal Data We Process

    We Process: your personal details (e.g., your name); demographic data (e.g., your age); your contact details (e.g., your address); records of your consents; purchase details; payment details (e.g., your billing address); information about our Sites and Apps (e.g., the type of device you are using); details of your employer (where relevant); information about your interactions with our content or advertising; and any views or opinions you provide to us.

    We Process the following categories of Personal Data about you:

  • Personal details: given name(s); preferred name; and photograph.
  • Demographic information: gender; date of birth / age; nationality; salutation; title; and language preferences.
  • Contact details: correspondence address; shipping address; telephone number; email address; details of Personal Assistants, where applicable; messenger app details; online messaging details; and social media details.
  • Consent records: records of any consents you have given, together with the date and time, means of consent and any related information (e.g., the subject matter of the consent). Purchase details: records of purchases and prices; consignee name, address, contact telephone number and email address.
  • Payment details: invoice records; payment records; billing address; payment method; bank account number or credit card number; cardholder or accountholder name; card or account security details; card ‘valid from’ date; card expiry date; BACS details; SWIFT details; IBAN details; payment amount; payment date; and records of cheques.
  • Data relating to our Sites and Apps: device type; operating system; browser type; browser settings; IP address; language settings; dates and times of connecting to a Site; App usage statistics; App settings; dates and times of connecting to an App; location data, and other technical communications information (some of which may constitute Personal Data); username; password; security login details; usage data; aggregate statistical information.
  • Employer details: where you interact with us in your capacity as an employee of a third party, the name, address, telephone number and email address of your employer, to the extent relevant.
  • Content and advertising data: records of your interactions with our online advertising and content, records of advertising and content displayed on pages or App screens displayed to you, and any interaction you may have had with such content or advertising (e.g., mouse hover, mouse clicks, any forms you complete in whole or in part) and any touchscreen interactions.
  • Views and opinions: any views and opinions that you choose to send to us, or publicly post about us on social media platforms.
  • (E) Sensitive Personal Data

    Summary – Sensitive Personal Data

    We do not seek to collect or otherwise Process Sensitive Personal Data. Where we need to Process Sensitive Personal Data for a legitimate purpose, we do so in accordance with applicable law.

    We do not seek to collect or otherwise Process Sensitive Personal Data in the ordinary course of our business. Where it becomes necessary to Process your Sensitive Personal Data for any reason, we rely on one of the following legal bases:

  • Compliance with applicable law: We may Process your Sensitive Personal Data where the Processing is required or permitted by applicable law (e.g., to comply with our diversity reporting obligations);
  • Detection and prevention of crime: We may Process your Sensitive Personal Data where the Processing is necessary for the detection or prevention of crime (e.g., the prevention of fraud);
  • Establishment, exercise or defence of legal rights: We may Process your Sensitive Personal Data where the Processing is necessary for the establishment, exercise or defence of legal rights; or
  • Consent: We may Process your Sensitive Personal Data where we have, in accordance with applicable law, obtained your prior, express consent prior to Processing your Sensitive Personal Data (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used for Processing that is necessary or obligatory in any way).
  • If you provide Sensitive Personal Data to us, you must ensure that it is lawful for you to disclose such data to us, and you must ensure a valid legal basis applies to the Processing of those Sensitive Personal Data.

    (F) Purposes of Processing and legal bases for Processing

    Summary – Purposes of Processing and legal bases for Processing

    We Process Personal Data for the following purposes: providing our Sites, Apps, products, and services to you; operating our business; communicating with you; managing our IT systems; health and safety; financial management; conducting surveys; ensuring the security of our premises and systems; conducting investigations where necessary; compliance with applicable law; improving our Sites, Apps, products, and services; fraud prevention; and recruitment and job applications.

    Processing activity Legal basis for Processing
    Provision of Sites, Apps, products, and services: providing our Sites, Apps, products, or services; providing promotional items upon request; and communicating with you in relation to those Sites, Apps, products, or services.
  • The Processing is necessary in connection with any contract that you have entered into with us, or to take steps prior to entering into a contract with us; or
  • We have a legitimate interest in carrying out the Processing for the purpose of providing our (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
  • We have obtained your prior consent to the Processing (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used for Processing that is necessary or obligatory in any way).
  • Operating our business: operating and managing our Sites, our Apps, our products, and our services; providing content to you; displaying advertising and other information to you; communicating and interacting with you via our Sites, our Apps, our products, or our services; and notifying you of changes to any of our Sites, our Apps, our products, or our services.
  • The Processing is necessary in connection with any contract that you have entered into with us, or to take steps prior to entering into a contract with us; or
  • We have a legitimate interest in carrying out the Processing for the purpose of providing our Sites, our Apps, our products, or our services to you (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
  • We have obtained your prior consent to the Processing (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used for Processing that is necessary or obligatory in any way).
  • Communications and marketing: communicating with you via any means (including via email, telephone, text message, social media, post or in person) to provide news items and other information in which you may be interested, subject always to obtaining your prior opt-in consent to the extent required under applicable law; maintaining and updating your contact information where appropriate; and obtaining your prior, opt-in consent where required.
  • The Processing is necessary in connection with any contract that you have entered into with us, or to take steps prior to entering into a contract with us; or
  • We have a legitimate interest in carrying out the Processing for the purpose of contacting you, subject always to compliance with applicable law (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
  • We have obtained your prior consent to the Processing (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used for Processing that is necessary or obligatory in any way).
  • Product safety communications: communications in relation to product safety, including product recalls and product safety advisory notices.
  • The Processing is necessary for compliance with a legal obligation; or
  • We have a legitimate interest in carrying out the Processing for the purpose of ensuring the safety, and proper use, of our products (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms).
  • Management of IT systems: management and operation of our communications, IT and security systems; and audits (including security audits) and monitoring of such systems.
  • The Processing is necessary for compliance with a legal obligation; or
  • We have a legitimate interest in carrying out the Processing for the purpose of managing and maintaining our communications and IT systems (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms).
  • Health and safety: health and safety assessments and record keeping; providing a safe and secure environment at our premises; and compliance with related legal obligations.
  • The Processing is necessary for compliance with a legal obligation; or
  • We have a legitimate interest in carrying out the Processing for the purpose of ensuring a safe environment at our premises (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
  • The Processing is necessary to protect the vital interests of any individual.
  • Financial management: sales; finance; corporate audit; and vendor management.
  • We have a legitimate interest in carrying out the Processing for the purpose of managing and operating the financial affairs of our business (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
  • We have obtained your prior consent to the Processing (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used for Processing that is necessary or obligatory in any way).
  • Surveys: engaging with you for the purposes of obtaining your views on our Sites, our Apps, our products, or our services.
  • We have a legitimate interest in carrying out the Processing for the purpose of conducting surveys, satisfaction reports and market research (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
  • We have obtained your prior consent to the Processing (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used for Processing that is necessary or obligatory in any way).
  • Security: physical security of our premises (including records of visits to our premises); CCTV recordings; and electronic security (including login records and access details).
  • The Processing is necessary for compliance with a legal obligation; or
  • We have a legitimate interest in carrying out the Processing for the purpose of ensuring the physical and electronic security of our business and our premises (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms).
  • Investigations: detecting, investigating and preventing breaches of policy, and criminal offences, in accordance with applicable law.
  • The Processing is necessary for compliance with a legal obligation; or
  • We have a legitimate interest in carrying out the Processing for the purpose of detecting, and protecting against, breaches of our policies and applicable laws (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms).
  • Legal proceedings: establishing, exercising and defending legal rights.
  • The Processing is necessary for compliance with a legal obligation; or
  • We have a legitimate interest in carrying out the Processing for the purpose of establishing, exercising or defending our legal rights (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms).
  • Legal compliance: compliance with our legal and regulatory obligations under applicable law.
  • The Processing is necessary for compliance with a legal obligation.
  • Improving our Sites, Apps, products, and services: identifying issues with our Sites, our Apps, our products, or our services; planning improvements to our Sites, our Apps, our products, or our services; and creating new Sites, Apps, products, or services.
  • We have a legitimate interest in carrying out the Processing for the purpose of improving our Sites, our Apps, our products, or our services (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
  • We have obtained your prior consent to the Processing (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used for Processing that is necessary or obligatory in any way).
  • Fraud prevention: Detecting, preventing and investigating fraud.
  • The Processing is necessary for compliance with a legal obligation (especially in respect of applicable employment law); or
  • We have a legitimate interest in carrying out the Processing for the purpose of detecting, and protecting against, fraud (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms).
  • Recruitment and job applications: recruitment activities; advertising of positions; interview activities; analysis of suitability for the relevant position; records of hiring decisions; offer details; and acceptance details.
  • The Processing is necessary for compliance with a legal obligation (especially in respect of applicable employment law); or
  • We have a legitimate interest in carrying out the Processing for the purpose of recruitment activities and handling job applications (to the extent that such legitimate interest is not overridden by your interests, fundamental rights, or freedoms); or
  • We have obtained your prior consent to the Processing (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used for Processing that is necessary or obligatory in any way).
  • (G) Disclosure of Personal Data to third parties

    Summary – Disclosure of Personal Data to third parties

    We disclose Personal Data to: legal and regulatory authorities; our external advisors; our Processors; any party as necessary in connection with legal proceedings; any party as necessary for investigating, detecting or preventing criminal offences; any purchaser of our business; and any third party providers of advertising, plugins or content used on our Sites or our Apps.

    We disclose Personal Data to other entities within the Oasis group, for legitimate business purposes and the operation of our Sites, Apps, products, or services to you), in accordance with applicable law. In addition, we disclose Personal Data to:

  • you and, where appropriate, your appointed representatives;
  • legal and regulatory authorities, upon request, or for the purposes of reporting any actual or suspected breach of applicable law or regulation;
  • accountants, auditors, lawyers and other outside professional advisors to Oasis, subject to binding contractual obligations of confidentiality;
  • third party Processors (such as payment services providers; shipping companies; etc.), located anywhere in the world, subject to the requirements noted below in this Section (G);
  • any relevant party, law enforcement agency or court, to the extent necessary for the establishment, exercise or defence of legal rights;
  • any relevant party for the purposes of prevention, investigation, detection or prosecution of criminal offences or the execution of criminal penalties;
  • any relevant third party acquirer(s), in the event that we sell or transfer all or any relevant portion of our business or assets (including in the event of a reorganization, dissolution or liquidation); and
  • any relevant third party provider, where our Sites and our Apps use third party advertising, plugins or content. If you choose to interact with any such advertising, plugins or content, your Personal Data may be shared with the relevant third party provider. We recommend that you review that third party’s privacy policy before interacting with its advertising, plugins or content.
  • If we engage a third-party Processor to Process your Personal Data, the Processor will be subject to binding contractual obligations to: (i) only Process the Personal Data in accordance with our prior written instructions; and (ii) use measures to protect the confidentiality and security of the Personal Data; together with any additional requirements under applicable law.

    (H) Profiling

    Summary – Profiling

    Personal Data are subject to automated decision-making and Profiling.

    We Process Personal Data for the purposes of automated decision-making and Profiling, which is carried out for the following purposes:

    Profiling activity Logic of the Profiling activity Consequences for you
    Fraud screening Where we engage a third party (e.g., a payment service provider) to provide us with fraud screening at payment stage. This Profiling activity may affect whether you are able purchase on our website.
    Customised communications Where we analyse your purchasing activity and your interests. This information is analysed to determine the most appropriate content and promotions to offer you. This Profiling activity may mean that you receive tailored content and discounts that are not available to others, and that others receive content and discounts that are not available to you.

    (I) International transfer of Personal Data

    Summary – International transfer of Personal Data

    We transfer Personal Data to recipients in other countries. Where we transfer Personal Data from the EEA to a recipient outside the EEA that is not in an Adequate Jurisdiction, we do so on the basis of EU-US Privacy Shield.

    Because of the international nature of our business, we transfer Personal Data within the Oasis group, and to third parties as noted in Section (G) above, in connection with the purposes set out in this Notice. For this reason, we transfer Personal Data to other countries that may have different laws and data protection compliance requirements to those that apply in the country in which you are located.

    Where we transfer your Personal Data from the EEA to recipients located outside the EEA who are not in Adequate Jurisdictions, we do so on the basis of EU-US Privacy Shield. You are entitled to request a copy of our EU-US Privacy Shield using the contact details provided in Section (R) below.

    Please note that when you transfer any Personal Data directly to an Oasis entity established outside the EEA, we are not responsible for that transfer of your Personal Data. We will nevertheless Process your Personal Data, from the point at which we receive those data, in accordance with the provisions of this Notice.

    (J) Data security

    Summary – Data security

    We implement appropriate technical and organisational security measures to protect your Personal Data. Please ensure that any Personal Data that you send to us are sent securely.

    We have implemented appropriate technical and organisational security measures designed to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, unauthorised access, and other unlawful or unauthorised forms of Processing, in accordance with applicable law.

    Because the internet is an open system, the transmission of information via the internet is not completely secure. Although we will implement all reasonable measures to protect your Personal Data, we cannot guarantee the security of your data transmitted to us using the internet – any such transmission is at your own risk and you are responsible for ensuring that any Personal Data that you send to us are sent securely.

    (K) Data accuracy

    Summary – Data accuracy

    We take every reasonable step to ensure that your Personal Data are kept accurate and up-to-date and are erased or rectified if we become aware of inaccuracies.

    We take every reasonable step to ensure that:

  • your Personal Data that we Process are accurate and, where necessary, kept up to date; and
  • any of your Personal Data that we Process that are inaccurate (having regard to the purposes for which they are Processed) are erased or rectified without delay.
  • From time to time we may ask you to confirm the accuracy of your Personal Data.

    (L) Data minimisation

    Summary – Data minimisation

    We take every reasonable step to limit the volume of your Personal Data that we Process to what is necessary.

    We take every reasonable step to ensure that your Personal Data that we Process are limited to the Personal Data reasonably necessary in connection with the purposes set out in this Notice.

    (M) Data retention

    Summary – Data retention

    We take every reasonable step to ensure that your Personal Data are only retained for as long as they are needed in connection with a lawful purpose.

    We take every reasonable step to ensure that your Personal Data are only Processed for the minimum period necessary for the purposes set out in this Notice. The criteria for determining the duration for which we will retain your Personal Data are as follows:

    (1) we will retain Personal Data in a form that permits identification only for as long as:
  • we maintain an ongoing relationship with you (e.g., where you have an account with us, or you are lawfully included in our mailing list and have not unsubscribed); or
  • your Personal Data are necessary in connection with the lawful purposes set out in this Notice, for which we have a valid legal basis (e.g., where your personal data are included in a contract between us and your employer, and we have a legitimate interest in processing those data for the purposes of operating our business and fulfilling our obligations under that contract; or where we have a legal obligation to retain your Personal Data),
  • plus: (2) the duration of:
  • (a) any applicable limitation period under applicable law (i.e., any period during which any person could bring a legal claim against us in connection with your Personal Data, or to which your Personal Data are relevant); and
  • (b) an additional two (2) month period following the end of such applicable limitation period (so that, if a person brings a claim at the end of the limitation period, we are still afforded a reasonable amount of time in which to identify any Personal Data that are relevant to that claim),
  • and: (3) in addition, if any relevant legal claims are brought, we continue to Process Personal Data for such additional periods as are necessary in connection with that claim.

    During the periods noted in paragraphs (2)(a) and (2)(b) above, we will restrict our Processing of your Personal Data to storage of, and maintaining the security of, those data, except to the extent that those data need to be reviewed in connection with any legal claim, or any obligation under applicable law.

    Once the periods in paragraphs (1), (2) and (3) above, each to the extent applicable, have concluded, we will either:

  • permanently delete or destroy the relevant Personal Data; or
  • anonymize the relevant Personal Data.
  • (N) Your legal rights

    Summary – Your legal rights

    Subject to applicable law, you may have a number of rights, including: the right not to provide your Personal Data to us; the right of access to your Personal Data; the right to request rectification of inaccuracies; the right to request the erasure, or restriction of Processing, of your Personal Data; the right to object to the Processing of your Personal Data; the right to have your Personal Data transferred to another Controller; the right to withdraw consent; and the right to lodge complaints with Data Protection Authorities. In some cases it will be necessary to provide evidence of your identity before we can give effect to these rights.

    Subject to applicable law, you may have the following rights regarding the Processing of your Relevant Personal Data:

  • the right not to provide your Personal Data to us (however, please note that we will be unable to provide you with the full benefit of our Sites, Apps, products, or services, if you do not provide us with your Personal Data – e.g., we might not be able to process your requests without the necessary details);
  • the right to request access to, or copies of, your Relevant Personal Data, together with information regarding the nature, Processing and disclosure of those Relevant Personal Data;
  • the right to request rectification of any inaccuracies in your Relevant Personal Data;
  • the right to request, on legitimate grounds:
    - erasure of your Relevant Personal Data; or
    - restriction of Processing of your Relevant Personal Data;
  • the right to have certain Relevant Personal Data transferred to another Controller, in a structured, commonly used and machine-readable format, to the extent applicable;
  • where we Process your Relevant Personal Data on the basis of your consent, the right to withdraw that consent (noting that such withdrawal does not affect the lawfulness of any Processing performed prior to the date on which we receive notice of such withdrawal, and does not prevent the Processing of your Personal Data in reliance upon any other available legal bases); and
  • the right to lodge complaints regarding the Processing of your Relevant Personal Data with a Data Protection Authority (in particular, the Data Protection Authority of the EU Member State in which you live, or in which you work, or in which the alleged infringement occurred, each if applicable).
  • Subject to applicable law, you may also have the following additional rights regarding the Processing of your Relevant Personal Data:

  • the right to object, on grounds relating to your particular situation, to the Processing of your Relevant Personal Data by us or on our behalf; and
  • the right to object to the Processing of your Relevant Personal Data by us or on our behalf for direct marketing purposes.
  • This does not affect your statutory rights.

    To exercise one or more of these rights, or to ask a question about these rights or any other provision of this Notice, or about our Processing of your Personal Data, please use the contact details provided in Section (R) below. Please note that:

  • in some cases it will be necessary to provide evidence of your identity before we can give effect to these rights; and
  • where your request requires the establishment of additional facts (e.g., a determination of whether any Processing is non-compliant with applicable law) we will investigate your request reasonably promptly, before deciding what action to take.
  • (O) Cookies and similar technologies

    Summary – Cookies and similar technologies

    We Process Personal Data by using Cookies and similar technologies. For more information, please see our Cookie Policy.

    When you visit a Site or use an App we will typically place Cookies onto your device, or read Cookies already on your device, subject always to obtaining your consent, where required, in accordance with applicable law. We use Cookies to record information about your device, your browser and, in some cases, your preferences and browsing habits. We Process Personal Data through Cookies and similar technologies, in accordance with our Cookie Policy.

    (P) Terms of Use

    Summary – Terms of Use

    Our Terms of Use govern all use of our Sites, our Apps, and our services.

    All use of our Sites, Apps, products, or services is subject to our Terms of Use. We recommend that you review our Terms of Use regularly, in order to review any changes we might make from time to time.

    (Q) Direct marketing

    Summary – Direct marketing

    We Process Personal Data to contact you with information regarding Sites, Apps, products, or services that may be of interest to you. You may unsubscribe for free at any time.

    We Process Personal Data to contact you via email, telephone, direct mail or other communication formats to provide you with information regarding Sites, Apps, products, or services that may be of interest to you. If we provide Sites, Apps, products, or services to you, we may send information to you regarding our Sites, Apps, products, or services, upcoming promotions and other information that may be of interest to you, using the contact details that you have provided to us, subject always to obtaining your prior opt-in consent to the extent required under applicable law.

    You may unsubscribe from our promotional email list at any time by simply clicking on the unsubscribe link included in every promotional email we send. After you unsubscribe, we will not send you further promotional emails, but in some circumstances we will continue to contact you to the extent necessary for the purposes of any Sites, Apps, products, or services you have requested.

    (R) Details of Controllers

    Summary – Details of Controllers

    There are several Oasis entities that act as Controllers for the purposes of this Privacy Notice.

    For the purposes of this Notice, the relevant Controllers are:

    Controller entity Contact details
    GDPR Enquiries help@oasis-stores.com
    Oasis Customer Services 0345 257 3333

    Alternatively, you may contact us by emailing help@oasis-stores.com.

    (S) Definitions

    “App” means any application made available by us (including where we make such applications available via third party stores or marketplaces, or by any other means).

    “Adequate Jurisdiction” means a jurisdiction that has been formally designated by the European Commission as providing an adequate level of protection for Personal Data.

    “Cookie” means a small file that is placed on your device when you visit a website (including our Sites). In this Notice, a reference to a “Cookie” includes analogous technologies such as web beacons and clear GIFs.

    “Controller” means the entity that decides how and why Personal Data are Processed. In many jurisdictions, the Controller has primary responsibility for complying with applicable data protection laws.

    “Data Protection Authority” means an independent public authority that is legally tasked with overseeing compliance with applicable data protection laws.

    “EEA” means the European Economic Area.

    “Personal Data” means information that is about any individual, or from which any individual is directly or indirectly identifiable, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that individual.

    “Process”, “Processing” or “Processed” means anything that is done with any Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

    “Processor” means any person or entity that Processes Personal Data on behalf of the Controller (other than employees of the Controller).

    “Profiling” means any form of automated Processing of Personal Data consisting of the use of Personal Data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

    “Relevant Personal Data” means Personal Data in respect of which we are the Controller.

    “Sensitive Personal Data” means Personal Data about race or ethnicity, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, sexual life, any actual or alleged criminal offences or penalties, national identification number, or any other information that are deemed to be sensitive under applicable law.

    “Standard Contractual Clauses” means template transfer clauses adopted by the European Commission or adopted by a Data Protection Authority and approved by the European Commission.

    “Site” means any website operated, or maintained, by us or on our behalf.

    COOKIE NOTICE

    This Notice is issued by Oasis ("Oasis”, “we”, “us” and “our”)

    Websites to which this Notice applies

    This Notice applies to the following websites:

  • http://www.oasis-stores.com
  • What are cookies?

    Cookies are small text files that may be stored on your computer or other device when you visit a website. They are generally used to make websites work, to keep track of your movements within the website, to remember your login details, and so on.

    There are different types of cookies, and they can be distinguished on the basis of their origin, function and lifespan. Important characteristics of cookies include the following:

  • First party cookies are cookies that are placed by the website you are visiting, while third party cookies are placed by a website other than the one you are visiting. Please note that we do not control the collection or further use of data by third parties.
  • Necessary cookies are necessary to allow the technical operation of a website (e.g., they enable you to move around on a website and to use its features).
  • Performance cookies collect data on the performance of a website such as the number of visitors, the time spent on the website and error messages.
  • Functionality cookies increase the usability of a website by remembering your choices (e.g. language, region, login, and so on).
  • Targeting/advertising cookies cookies enable a website to send you personalized advertising.
  • Session cookies are temporary cookies that are erased once you close your browser while persistent or permanent cookies stay on your device until you manually delete them or until your browser deletes them based on the duration period specified in the persistent cookie file.
  • More information on all aspects of cookies can be found on www.allaboutcookies.org. Please note that Oasis has no affiliation with, and is not responsible for, this third party website.

    Why do we use cookies?

    We may use cookies to:

  • distinguish between visitors;
  • improve the use and the functionality of our website;
  • process your purchase orders;
  • tailor our website and products to your needs and preferences;
  • and
  • analyse how our website is used and compile anonymous and aggregate statistics.
  • We do not use the collected information to create visitor profiles.

    What types of cookies do we use?

    An overview of the cookies used on this website is set out in the following table.

    Name First Party or Third Party? Name of Third Party Duration Purpose Types of data collected
    __pr_AB_testing Third Party AB Tasty 90 days Targeting/advertising Visitor ID data used to present personalized recommendations.
    anj, icu, usersync, uuid2 Third Party AppNexus 90 days Targeting/advertising Visitor ID data used to present personalized recommendations.
    sess Third Party AppNexus Session Targeting/advertising Visitor ID data used to present personalized recommendations.
    MUID Third Party Bing 1 year Targeting/advertising Visitor ID data used to track visitors to the site.
    ANON, NAP Third Party Bing 6 months Targeting/advertising Visitor ID data used to track visitors to the site.
    MUIDB, SRCHD, SRCHUID, SRCHUSR Third Party Bing 2 years Targeting/advertising Visitor ID data used to track visitors to the site.
    WLS, _EDGE_S, _SS Third Party Bing Session Targeting/advertising Visitor ID data used to track visitors to the site.
    _uetsid Third Party Bing 30 minutes Targeting/advertising Visitor ID data used to track visitors to the site.
    _cfduid Third Party Cloudfare 5 years Functionality Visitor ID data used to identify trusted web traffic.
    cmUserStatus Third Party Coremetrics 3 days Performance Visitor ID data used to distinguish visitors.
    _#pid Third Party DC Storm 90 days Performance Visitor ID data used to identify and track users.
    uuid, siteConfig First Party Demandware 1 year Necessary Cookie preferences, visitor ID.
    _cq_dnt, cqcid, dw, dwt_dnt, dw_cookies_accepted, dwsid, dwac First Party Demandware Session Necessary Cookie preferences, visitor ID.
    dw_tooltip_addtowishlist, dw_tooltip_printstory, dw_tooltip_shopbystore, dw_tooltip_shopbytrouserstyle First Party Demandware 30 days Functionality Cookie preferences, visitor ID.
    dwanonymous First Party Demandware 90 days Necessary Cookie preferences, visitor ID.
    _cq_bc, _cq_seg, cq_uuid First Party Demandware 30 days Functionality Products viewed to power recommendations.
    DSID Third Party Doubleclick 14 days Performance Visitor ID data used to distinguish visitors.
    IDE Third Party Doubleclick 6 months Performance Visitor ID data used to distinguish visitors.
    _msuuid_529a55t42164, _msuuid_529hk3671 Third Party Doubleclick 1 year Performance Visitor ID data used to distinguish visitors.
    scarab.profile Third Party Emarsys 1 day Functionality Visitor ID data used to distinguish visitors.
    scarab.visitor Third Party Emarsys 30 days Functionality Visitor ID data used to distinguish visitors.
    cdv, xp Third Party Emarsys 1 year Functionality Email marketing tracking.
    s Third Party Emarsys Session Functionality Email marketing tracking.
    act, presence Third Party Facebook Session Targeting/advertising
    c_user, xs Third Party Facebook 9 months Targeting/advertising Visitor ID data used to identify and track users.
    datr, sb, fr Third Party Facebook 2 years Targeting/advertising Visitor ID data used to identify and track users.
    fsr.STORAGE, fsr.s Third Party Foresee Session Functionality Visitor ID data used to identify and track users.
    1P_JAR Third Party Google 30 days Performance Visitor ID data used to identify and track users.
    APISID, HSID, SAPISID, SID, SSID, SIDCC Third Party Google 2 years Performance Visitor ID data used to identify and track users.
    CONSENT Third Party Google Persistent Performance Visitor ID data used to identify and track users.
    NID, AID Third Party Google 6 months Performance Visitor ID data used to identify and track users.
    S Third Party Google Session Performance Visitor ID data used to identify and track users.
    AID Third Party Google 6 months Targeting/advertising Visitor ID data used to identify and track users.
    _ga Third Party Google Analytics 30 days Functionality Visitor ID data used to distinguish visitors.
    _gat_UA-304124-16 Third Party Google Analytics 1 day Functionality Visitor ID data used to distinguish visitors.
    _gid Third Party Google Analytics 5 days Functionality Visitor ID data used to distinguish visitors.
    __df_v4, rmuid Third Party Linksynergy (Rakuten Marketing) 1 year Performance
    lsn_statp, lsn_track Third Party Linksynergy (Rakuten Marketing) Persistent Performance Visitor ID data used to identify and track users.
    Embedded on Mention Me iframe - mm_id, redirecttoflow, mm_allocation, mm_offer_frequency, mm_overlay_suppressed, mm_conversion_message_suppressed Third Party Mention Me Functionality Visitor ID data used to identify and track users.
    _olapicU Third Party Olpaic 30 days Functionality Visitor ID data used to identify and track users.
    optimizelyEndUserId Third Party Optimizely 6 months Performance Visitor ID data used to identify and track users.
    SessionCamTestCookie, sc.ASP.NET_SESSIONID, sc.ASP.NET_SESSIONID Third Party SessionCam Session Performance Visitor ID data used to identify and track users.
    _zlcmid Third Party Zopim 2 weeks Functionality Visitor ID data used to identify and track users.

    In addition, we may also use web beacons (or clear GIFs) and other similar technologies in addition to, or in combination with, cookies. A web beacon is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a website or in an email and it helps us to understand the behaviour of visitors of our website. More information on web beacons can be found at http://www.allaboutcookies.org/faqs/beacons.html. Please note that Oasis has no affiliation with, and is not responsible for, this third party website.

    This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site.

    The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

    Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

    For more information please visit http://www.google.com/analytics/.

    How can you control cookies and web beacons?

    Most internet browsers are set to automatically accept cookies. Depending on your browser, you can set your browser to warn you before accepting cookies, or you can set it to refuse them. Please refer to the 'help' button (or similar) on your browser to learn more about how you can do this.

    Disabling cookies may impact your experience on our websites.

    If you use different devices to access our websites, you will need to ensure that each browser of each device is set to your cookie preference.

    More information on how to manage cookies is available from: http://www.allaboutcookies.org/manage-cookies/. Please note that Oasis has no affiliation with, and is not responsible for, this third party website.

    In addition, you may opt-out from cookies by visiting the following sites and selecting which company cookies you would like to opt-out from: http://www.aboutads.info/choices/#completed and http://www.youronlinechoices.com/. Please note that Oasis has no affiliation with, and is not responsible for, these third party websites.

    Last updated: 23/03/18

    GIFT CARD TERMS AND CONDITIONS

    Once activated, the Oasis Gift Card is redeemable for full or part payment of products on our website www.oasis-stores.com by entering the card number and the PIN number beneath the scratch off PIN panel, and in Oasis stand alone stores, within the UK upon presentation. Gift Cards may not be used in concessions. The amount of your purchase will be deducted from the balance on the card.

    Gift Cards may only be used in our stand alone stores within the UK, and the following Outlet stores: Cheshire Oaks and Banbridge and for online purchases.

    Gift Cards cannot be refunded, exchanged for cash or vouchers, or be used to settle any outstanding Oasis account card.

    Please treat your Gift Card as cash, Oasis cannot be responsible for lost, damaged or stolen cards and cannot be replaced.

    The minimum amount to activate or top up a Gift Card is £1, or in the case of Gift Cards issued in the ROI €1 and the maximum card limit is £500, or in the case of Gift Cards issued in the ROI €500. Gift cards can be topped up at any till point in store by informing the sales advisor of the amount to be added. Gift Cards are not for resale.

    Your Gift Card balance may be checked in store or online at www.oasis-stores.com.

    All refunds of goods or services purchased with your Gift Card will be made in accordance with Oasis’ refund policy. This does not affect your statutory rights.

    Follow the link www.voucherexpress.co.uk/verse/oasis in order to purchase a Gift Card online.

    If you have made a mistake on your order, please contact Customer Services and we will do our best to rectify the problem. Gift Cards expire 2 years from its last use. Any balance remaining will be reduced to nil and forfeited.

    Oasis reserves the right to amend these terms and conditions and any such change will be effective once included in the text of the terms and conditions published on www.oasis- stores.com in relation to gift cards. You should check the terms and conditions posted on www.oasis-stores.com periodically to ensure that you are aware of and comply with the current version.

    Please click this link to be re-directed to our privacy laws.

    Issued by: Oasis Fashions Limited Registered office: The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxfordshire, OX29 5UT.

    This Gift Card’s use is subject to the current terms and conditions which may be viewed online at www.oasis-stores.com.

    EVOUCHER TERMS AND CONDITIONS
    1. The eVoucher is not a cheque guarantee, credit or charge card.
    2. eVoucher can be topped up in an Oasis standalone store or on the Oasis website www.oasis-stores.com (the "Oasis Website"). The minimum amount to activate or top up an eVoucher is £1 and the maximum value limit is £500.
    3. The eVoucher is only redeemable for Oasis merchandise in an Oasis standalone store in the United Kingdom and Channel Islands and on the Oasis Website.
    4. The eVoucher cannot be used to purchase gift cards or gift vouchers.
    5. The eVoucher cannot be exchanged for cash or used as payment on Oasis store cards.
    6. No change will be given but the balance may be applied to future purchases.
    7. The eVoucher will expire 24 months' from date of last load, e.g. card activation, top-up or refund. At expiry, any remaining balance will be lost.
    8. The eVoucher cannot be returned or refunded, except in accordance with your legal rights.
    9. Please protect this eVoucher and treat it as cash. Oasis cannot be held liable for eVouchers which, once activated, are subsequently lost, stolen or damaged.
    10. If any Oasis merchandise is purchased with an eVoucher which is exchanged or refunded, any money owing will be added to the balance on an eVoucher.
    11. If any Oasis merchandise is purchased with an eVoucher which is exchanged or refunded, any money owing will be added to the balance on an eVoucher.
    12. Customers must be present with the eVoucher in order to make purchases in an Oasis standalone store.
    13. Oasis reserves the right to refuse to accept an eVoucher which it deems to have been tampered with, duplicated, damaged or which otherwise is suspected to be affected from fraud.
    14. If you have made an online payment with an eVoucher (in whole or in part) and you would like to return your purchase, please note that you will be refunded the amount paid by the eVoucher in the form of an eVoucher.
    15. Oasis reserves the right to change any of these terms and conditions from time to time without notice and to take appropriate action including cancellation of the card if, at its discretion, it deems such action necessary (e.g. to change the scope of the eVoucher service, notify of the service's withdrawal or in the event of circumstances beyond its control).
    16. These terms and conditions should be read with Oasis' privacy policy which is located on the Oasis Website.
    17. eVouchers are issued by: Oasis Fashions Limited, The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxfordshire, OX29 5UT.
    OASIS BIRTHDAY OFFER
    1. The offer is valid for 14 days and is open to residents of the United Kingdom aged 16 years old and over.
    2. Your online code will no longer be valid after 14 days.
    3. The offer can be redeemed on full priced merchandise only.
    4. This offer can only be redeemed once.
    5. The offer is not available in conjunction with any other offer or discount.
    6. The offer is not valid for the purchase of Oasis gift vouchers.
    7. There is no cash alternative or refund available for the offer.
    8. This offer is valid throughout standalone stores across the United Kingdom and Republic of Ireland, excluding concessions and factory outlets. All participating stores locations together with those listed above can be located at Oasis Fashions.
    9. This offer is not open to anyone associated with the offer; either employees, friends, families or agents. This includes employees of Aurora
    10. Fashions Group Limited and its group companies.
    11. This offer is not open to anyone associated with the offer; either employees, friends, families or agents. This includes employees of Aurora Fashions Group Limited and its group companies.
    12. The promoter reserves the right to cancel, amend, terminate or temporarily suspend this offer in the event of any circumstances outside the promoter’s reasonable control.
    13. Acceptance of the offer implies acceptance of these terms and conditions.
    14. Your statutory rights are not affected.
    15. To be read in conjunction with our privacy laws on our website Oasis Fashions.
    STUDENT DISCOUNT
    1. Purchase is necessary.
    2. The discount is available to residents of the United Kingdom and the Republic of Ireland aged 16 years or over only.
    3. To be eligible and to redeem the 10% discount on all full priced Oasis merchandise only, you must be a NUS Cardholder, NUS Extra Cardholder, UNiDAYs Member or Irish Travel Cardholder and be in possession of a valid NUS, NUS Extra, or Irish Travel Card. To redeem your discount online, you must enter your NUS Extra student card number on the Oasis website at www.oasis-stores.com ("Oasis Website") at the checkout or log into your UNiDAYs account to receive a unique discount code. For the avoidance of doubt, the UNIDAYs discount is only redeemable on the Oasis Website. To redeem your NUS, NUS Extra and Irish Travel discount in an Oasis Standalone Store or Concession, you must show a valid student card at the till point which includes photographic ID. The discounts are available in all Oasis Standalone Stores and Concessions excluding John Lewis Department Stores, Outfit Stores and all Factory Outlets. All participating store locations can be found on the Oasis Website and the discount is not available in conjunction with any other offer, discount, competition, promotion or Oasis gift voucher.
    4. The discount is non refundable, non transferable and cannot be redeemed for cash.
    5. This discount is not open to anyone associated with the discount; either employees, friends, families or agents. This includes employees of Aurora Fashions Group Limited and its group companies.
    6. The Promoter reserves the right to cancel, amend, terminate or temporarily suspend this discount in the event of any circumstances outside the Promoter’s reasonable control.
    7. Your statutory rights are not affected. This discount is governed by English law and subject to the exclusive jurisdiction of the English courts.
    8. To be read in conjunction with the Oasis privacy policy on the Oasis Website www.oasis-stores.com.
    9. Promoter: Oasis Fashions Limited (registered company number: 6822219), The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxfordshire OX29 5UT.
    OASIS MY WAY RIGHT OF USE

    It is agreed between you and us that by responding or communicating the #YesOasis on Instagram and Twitter, you agree to the following:

    1. You hereby grant us a non-exclusive, fully paid and royalty-free, transferable, sub-licensable, worldwide licence to use your image(s) and/or of your handles which you have tagged an Oasis hashtag with (the "Content")on the Website and/or on any Oasis social media platforms including but not limited to Instagram, Facebook, Twitter, Google+ and Pinterest
    2. We can in our sole discretion use, reproduce, modify, combine with other material including but not limited to our e-newsletters, alter and/or edit the Content in any manner, with no obligation to you whatsoever.
    3. You represent and warrant that: (i) you own the Content posted by you or otherwise have the right to grant the rights and licenses set forth; (ii) the posting and use of your Content does not violate, misappropriate or infringe on the rights of any third party, including, without limitation, privacy rights, publicity rights, copyrights, trade mark and/or other intellectual property rights; (iii) you have permission from any person(s) appearing in the Content to grant the right herein; and (iv) you are 18 years or over.
    4. We do not claim ownership in the Content.
    THIS OR THAT
    1. No purchase is necessary.
    2. This promotion is available from Wednesday until Monday each week and is open to residents of the United Kingdom and Republic Of Ireland aged 18 years old and over only. Winners will be drawn the day after each Facebook post has been posted online.
    3. Only one entry per person. Multiple entire or entries delivered late, photocopies, incomplete, offensive, violent, pornographic, obscene and deemed not suitable for viewing or otherwise not in accordance with these terms and conditions will not be accepted.
    4. This promotion is open to entrants who comment on the Facebook post asking to state which product they prefer. The winner will be picked from the comments the day after the Facebook post and will win the item stated in their comment.
    5. The item is non-refundable, non-transferable and cannot be redeemed for cash.
    6. This promotion is not available in conjunction with any other promotion or Oasis VIP Card.
    7. Entries made through agents, third parties or entry duplication method will not be accepted.
    8. This promotion is not open to anyone associated with the promotion; either employees, friends, families or agents. This includes employees of Aurora Fashions Group Limited and its group companies.
    9. By entering the promotion, you permit Oasis to notify you on Facebook each week if you are a winner of the stated item. If the winner is not contactable within 30 days after the closing date, an alternative winner will be chosen at random.
    10. The winner’s names will be available on request at the end of each month from Oasis Fashions Limited by sending a stamped self address envelope to: Oasis Marketing, Telephone House 69-77 Paul Street, London EC2A 4PN.
    11. The winner may be contacted to participate in public relations which will include disclosing their name and geographical location on our oasis website www.oasis-stores.com and our social media sites.
    12. Oasis and you acknowledge that the promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook.
    13. The promoter reserves the right to cancel, amend, terminate or temporarily suspend this promotion in the event of any circumstances outside the promoter’s reasonable control.
    14. Your statutory rights are not affected.
    15. To be read in conjunction with our privacy policy available on the Oasis Website www.oasis-stores.com.
    16. Promoter: Oasis Fashions Limited, The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxfordshire OX29 5UT.
    EXTRA 20% OFF SALE
    1. Purchase is necessary.
    2. This offer is open on 1st October 2018 from 00:00 for a limited time, only (the "Discount Period") and is open to residents in United Kingdom and Ireland aged 18 years' old and over, only.
    3. This promotion entitles a customer to 20% off sale products during the Discount Period when purchasing on the Oasis website www.oasis-stores.com (the "Website") only (the "Oasis Discount").
    4. The Oasis Discount can only be redeemed in the Discount Period against sale products purchased on the Website using the Oasis discount code.
    5. This Promotion is subject to the usual delivery restrictions.
    6. This Promotion is not permitted to be used in conjunction with any other, except delivery promotions.
    7. If a purchase, made by redeeming the Oasis Discount during the Discount Period, is returned to Oasis, the customer shall be refunded at the discounted price.
    8. Only one (1) Promotion can be redeemed per transaction, per person. The Promotion is non refundable, non-transferable and cannot be redeemed for cash.
    9. The promoter reserves the right to cancel, amend, terminate or temporarily suspend this Promotion in the event of any circumstances outside the promoter’s reasonable control.
    10. Customers are deemed to have accepted and agreed to be bound by these terms and conditions upon redeeming the Promotion. The promoter reserves the right to refuse to accept the Promotion Code if the customer breaches these terms and conditions.
    11. Your statutory rights are not affected. This Promotion is governed by English law and subject to the exclusive jurisdiction of the English courts if you are resident in England and Wales, the non-exclusive jurisdiction of the Scottish courts if you are resident in Scotland and the non-exclusive jurisdiction of the Northern Ireland courts if you are resident in Northern Ireland.
    12. To be read in conjunction with the Oasis' privacy policy and Oasis' terms and conditions on the Website.
    13. Promoter: Oasis Fashions Limited (registered company number: 6822219), The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxfordshire OX29 5UT.

    This Privacy Statement may change and therefore you should review it regularly. We will of course notify you of any changes where we are required to do so. If you have any questions relating to this statement, please email help@oasis- stores.co.uk.