YOU CHOOSE A
DELIVERY OPTION

We’ll get our skates on...

STANDARD DELIVERY £3.99

Your order will arrive at your delivery address within 3-5 working days of placing your order. You'll receive a despatch email to confirm your parcel is on it's way.

You'll receive an order tracking number when your order has left us so you can keep an eye on your parcel's journey.

NEXT DAY DELIVERY £4.99

Orders placed after 8pm will take an additional day to be dispatched. If you order anytime on Saturday or up to midday on Sunday, you will receive your goods on the Monday. Orders placed after 1pm on Sundays will be delivered on Tuesdays, whilst orders on Bank Holidays will be delivered 2 working days later.

Unfortunately this service is not yet available in the Republic of Ireland, Northern Ireland, Isle of Man, Jersey, Guernsey, Aberdeen postcodes AB30, 31, 33-38, 44, 45, 51-56, Northern Highlands postcodes PH17-26,43,44. FK17-99 PA20-48,60-78,80-88 KA27,28 HS1-9 KW1-14 and Orkney/Shetlands postcodes ZE1-3 KW15-17 BT, GY, HS1-9, IM, IV1-56, JE, KW1-17, PA20-78, PH19-50, TR21-25, and ZE1-3.

Please note: if you live in any of the following areas and select Next Day Delivery, this service may take an additional 2 days to reach you, under the '2 Day Offshore' carriage: Isle of Scilly, Isle of Man, Channel Islands, Scottish Highlands, Isle of Wight and Northern Ireland.

SATURDAY DAY DELIVERY £5.99

Order and arrange delivery on a Saturday, up to 6 days in advance. Want it the very next day? Simply order by 3pm on the Friday before.

You'll receive an order tracking number when your order has left us so you can keep an eye on your parcel's journey.

Your order can be delivered between 8am and 6pm, plus we'll send you a text and email from our carrier letting you know the hour slot in which to expect your parcel.

Not convenient? You can rearrange to receive your delivery at a more suitable time. Alternatively, the carrier will leave a calling card for you to rearrange delivery.

We're sorry, but this service is not yet available in the Republic of Ireland, Northern Ireland, Isle of Man, Jersey, Guernsey, Aberdeen postcodes AB30, 31, 33-38, 44, 45, 51-56, Northern Highlands postcodes PH17-26,43,44. FK17-99 PA20-48,60-78,80-88 KA27,28 HS1-9 KW1-14 and Orkney/Shetlands postcodes ZE1-3 KW15-17 BT, GY, HS1-9, IM, IV1-56, JE, KW1-17, PA20-78, PH19-50, TR21-25, and ZE1-3.

EVENING NEXT DAY DELIVERY £7.99

Order before 11pm for delivery the very next evening.

9-5ers rejoice! Make ‘me time’ so much sweeter by choosing Evening Next Day Delivery. Order before 11pm (perfect for all you late night shoppers) and receive that shiny new dress/jacket/wardrobe between 6pm and 10pm the very next evening.

Orders placed after 11pm will be delivered the evening after, excluding Saturdays and Sundays. You'll receive an order tracking number when your order has left us so you can keep an eye on your parcel's journey to you. You will need to sign for your delivery on arrival.

Orders placed after 11pm on a Friday and until 1pm on Sunday will be delivered on Monday evening. Orders placed after 1pm on Sunday will be delivered on Tuesday evening, whilst orders on Bank Holidays will be delivered 2 working days later.

We're sorry, but this service is not yet available in the Republic of Ireland, Northern Ireland, Isle of Man, Jersey, Guernsey, Aberdeen postcodes AB30, 31, 33-38, 44, 45, 51-56, Northern Highlands postcodes PH17-26,43,44. FK17-99 PA20-48,60-78,80-88 KA27,28 HS1-9 KW1-14 and Orkney/Shetlands postcodes ZE1-3 KW15-17 BT, GY, HS1-9, IM, IV1-56, JE, KW1-17, PA20-78, PH19-50, TR21-25, and ZE1-3.

Please note: if you live in any of the following areas and select Evening Next Day Delivery, this service may take an additional 2 days to reach you, under the '2 Day Offshore' carriage: Isle of Scilly, Isle of Man, Channel Islands, Scottish Highlands, Isle of Wight and Northern Ireland.

STANDARD DELIVERY £3.99

Your order will arrive at your delivery address within 3-5 working days of placing your order. You'll receive a despatch email to confirm your parcel is on it's way.

You'll receive an order tracking number when your order has left us so you can keep an eye on your parcel's journey.

NEXT DAY DELIVERY £4.99

Orders placed after 3pm will be delivered the day after, excluding Saturdays and Sundays.

If you order anytime on Saturday or up to midday on Sunday, you will receive your goods on the Monday.

Orders placed after 1pm on Sundays will be delivered on Tuesdays, whilst orders on Bank Holidays will be delivered 2 working days later.

DELIVERY DATES

Make a note of these important dates and get your orders on the Oasis sleigh before it’s too late:

  • Order by Wednesday 21st December if selecting Standard Delivery (mainland UK)
  • Order by 8pm, Friday 23rd December if selecting Next Day Delivery (mainland UK)
  • Order by Wednesday 21st December if selecting Standard Delivery
  • Order by 3pm, Thursday 22nd December if selecting Next Day Delivery
RETURNS

Guess what? We're extending our returns policy for Christmas 2016. Orders placed from 13th November 2016 can now be returned up until 15th January 2017 and are subject to our returns policy.

Remember: 2nd January is a Bank Holiday (wahoo!), along with 3rd January in Scotland, so no deliveries will be attempted. Orders despatched on 31st December will be delivered from January 5th.

*Subject to change. Times based on GMT unless otherwise stated.

Here's the deal - we want your new purchase to be absolutely perfect. That's why if it's not quite right or you need a different size, all our returns are free. To make things even easier, we offer Collect+ for your most convenient ever returns service. Did you know you can drop off your parcel in over 3,800 local stores, 7 days a week?

Here's the deal - we want your new purchase to be absolutely perfect. That's why if it's not quite right or you need a different size, all our returns are free.

RETURNS WITH Doddle

Doddle has dedicated parcel stores located in and around train stations and busy areas across the UK where you can return your Oasis orders.

Just fill out your dispatch note and drop your parcel off at your most convenient Doddle store. They’re open early until late and most stores are open 7 days a week.

Once dropped off at a Doddle store your refund will be processed within 5 days. Find out how to return with Doddle and the location of their stores here.

RETURNS WITH Collect +

You can now return your items by Collect + with drop off points in over 3,800 local stores open early till late 7 days a week.

Simply enclose your despatch note, apply the collect + label to your parcel, take it into any one of the participating stores and you'll get a proof of postage and a code to track your return. We will refund you automatically and process your return within 5-10 working days on receipt of your items.

Visit www.collectplus.co.uk/oasis or text COLLECT to and your postcode to 84555 to find your nearest drop off point.

RETURNING YOUR ITEM – THE BASICS

When we deliver your Goods to you we will include a returns slip, and information on how to return Goods to us. If you want to return any items you must complete the returns slip and enclose this with the items you are returning.

You can, at any time within one month of receiving Goods from us, (14 days for reduced or sale products) cancel your contract and return any Goods to us.

You must then, within one month of receiving the Goods, (14 days for reduced or sale products) return the Goods to us by using the following methods: Sending them in a securely wrapped parcel to Oasis Fashions Limited, The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxfordshire, OX29 5UT; or on UK sales only by returning them with the returns slip to your nearest store; or by using the Collect+ service.

For more about our Returns Policy, simply click here for details.

RETURNING YOUR ITEM TO STORE

If you wish to return items to an Oasis store, you must take them within one month of despatch, (14 days for reduced or sale products) to one of our Oasis stores using the despatch note enclosed in your parcel as your receipt. This is not available at any Oasis concession or department store or within Europe.

Click here to find your nearest Oasis store. For more about our Returns Policy, simply click here for details.

*Free postal returns applies to UK and Northern Ireland orders only.

RETURNING YOUR ITEM BY POST

If you wish to return your goods by post, follow the instructions outlined below

Write your name, address, postcode and order number on the returns form. Complete the returns form and enclose it with your Goods. Ensure your Goods are in a securely wrapped parcel and place a returns address label on the parcel. The returns address is Oasis Fashions Limited, The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxford, OX29 5UT. Take the parcel (with enclosed returns form) and the despatch note to the Post Office. The clerk will stamp the proof of posting on the despatch note which you should retain until you receive your refund.

Please remember to complete the returns form with your returned product(s)

For more about our Returns Policy, simply click here for details.

*Free postal returns applies to UK only, Republic of Ireland postage is not Free.