Oasis Fashions Limited ("we","our","us","Oasis") are committed to protecting and respecting your privacy.
We believe shopping on the Website is as secure as shopping in store. In addition we respect the privacy rights of our online visitors and recognise the importance of protecting information collected from them.
We are a subsidiary of Aurora Fashions Group Limited (company number: 07410878) ("Aurora") and we take your privacy very seriously. We work hard to make sure that we only use your information in the ways that you want us to. This privacy statement explains what information we collect on the Website, how and when it is collected, what we use it for now, how it is stored and how we will use it in the future. If you have any questions about the way in which your information is being collected, stored or used which are not answered by this privacy statement please contact us at email@example.com.
For the purposes of the Data Protection Act 1998 (as amended) (the "Act"), the data controller is Oasis Fashions Limited of The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxfordshire OX29 5UT.
No Junk Mail
We know that everyone is busy, and nobody likes their email inbox cluttered up with junk mail.
We will only send you marketing messages if you choose to receive them from us or third parties we work with and think you may be interested in hearing from. If you choose to receive our mailings or our partner’s mailings, we will only send you details about items and promotions which we think will be of interest to you. If you decide that you no longer want to receive emails from the Website, you can unsubscribe at any time by logging into your account here: https://www.oasis-stores.com/gb/account and unticking the email Oasis newsletter box. We will never sell your details to an unconnected third party for marketing purposes.
Disclosure of your information
We may share your personal information with any member of the Aurora group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We will never sell your data to third parties for the purposes of marketing, but we may share your information with selected third parties including:
We may disclose your personal information to third parties:
Where we store your personal data
All information you provide to us is stored on our secure servers. When you shop our website we encrypt your payment details using the SHA-256 algorithm. Your computer should automatically allow the opening of the secure connection when you place your order. This means that all the details you supply and any responses are encrypted before they are sent over the internet. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
What information do we collect and how will we use it?
When you place an order with us we collect certain information which is required to allow us to process your transaction and deliver your order. This includes your personal details, order details, details of your address(es) and payment details. We will also ask if you are an Oasis cardholder or not.
We will use this information to process your transaction and dispatch your order.
We may at times ask for other details, for example product size and category preferences, age and any special dates (such as birthday and anniversary). These details will be used for profiling and marketing purposes. Providing us with this sort of information is entirely voluntary.
You can choose to sign up for our weekly email newsletter and to receive other marketing communications from us. We may collect the IP address (which is personally identifiable information) of the computer or the proxy server that you use when signing up for our email newsletter, for security purposes. By asking to receive this information you consent to receive marketing communications from us using any contact method which you have provided us with, including by post, email, SMS, MMS and telephone.
We may collect your information to create a link to our application in your social media channel and to carry out polls, surveys, analysis and research on how our Website is being used, customer views and performance, for example. Oasis, Aurora or third parties may conduct these polls, surveys, analysis and research. You may receive a follow up email regarding your participation unless you have opted out of receiving email messages. If we use third parties to deliver the incentives to participate in any polls, surveys, analysis and research this may require your contact information and other personally identifiable information to be disclosed to a third party who is fulfilling any of the incentives referred to in this paragraph.
On occasion we may ask for feedback from you about the usage or services our Website provides to help us develop and improve it further.
For quality control and training purposes, we may monitor or record your communications with us.
We will keep your information for as long as is reasonably necessary for these purposes.
What you can expect from us?
We will at all times comply with the standards, procedures and requirements of UK data protection laws to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully.
We may have to pass your information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary for the above purposes. If we do make such a transfer, however, we will (where necessary) always put a contract in place to ensure that your information is properly protected.
We will never sell your information without consent.
Other people who might use your information
In order to process your order and deliver your purchases to you we may have to pass your information to some of our service providers. This includes the companies who handle our order dispatch service and our delivery company. Your contact telephone number will be passed on to our courier company who may contact you by phone or text message in order to update you on the delivery date or time of your order.
We will only provide these companies with the information which they need to carry out their jobs. They will only be allowed to use your information in the way in which we tell them, and they will not be entitled to use it in their own right.
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. At all times where we disclose your information for the purposes of fraud prevention it will remain secure. If you believe your details are incorrect you may correct those details by following the procedure below.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If the substantial assets of Oasis and/or Aurora are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
Updating your personal details
We want to make sure that the information we hold about you is correct and up to date at all times. You can at any time amend or update your information by clicking here to log in and update your details.
You are entitled under the Act to ask for a copy of the information we hold about you (for which we may charge a small administration fee).
A cookie is a piece of information our website will place on your computer’s hard drive that can track your movements while you are on the website, it will also recognise you when you visit our website again.
Cookies are stored in order for us to continually improve our website and provide a better on-line shopping experience for you. They are mainly used for marketing purposes, but they are also used to tell us what country you are coming from so we can make sure that prices are displayed in the correct currency and pages in the correct language.
If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org.
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
This Privacy Statement may change and therefore you should review it regularly. We will of course notify you of any changes where we are required to do so. If you have any questions relating to this statement, please email email@example.com.
Here at Oasis good ethics are fundamental to the way we work - from the consideration of workers' rights to good animal Welfare and support for local community organisations.
We adopted our first Code of Conduct over a decade ago, because, as much as we're all about clothes that make you smile, we're absolutely committed to ensuring those behind our products are treated fairly. We're proud of the long-standing relationships we have with many of our suppliers and the sense of responsibility we share with our partners towards working conditions.
What does this mean in a nutshell? Well, our strategy includes policies in line with good practice, a monitoring and auditing programme, communication and education (both internally and with our suppliers) and our living wage strategy.
The majority of our production comes from China, Turkey, Vietnam, Romania and Bulgaria, and we also have a small number of suppliers in India, Pakistan and Morocco too. Over 80% of our clothing comes from our top 20 suppliers; around half of these have been suppliers for over a decade. The cornerstone of what we do is our Code of Conduct, which is based on the conventions of the International Labour Organisation. It includes the following commitments:
- No child labour
- Safe working conditions
- A living wage
- No excessive hours
- No discrimination
- Freedom of association as a right
- No forced labour
- Regular employment
- No harsh or unfair treatment
Suppliers are expected to meet national laws and where the Code and local law address the same subject, apply the necessary provisions that give greater protection to workers.
How do we translate our ethics into actions? Here are some examples:
In 2011, Oasis joined other stakeholders (including trade unions and industry peers) in publicly supporting a ban on sandblasting. Sandblasting can be extremely damaging to a worker's health if sand is inhaled can lead to a disabling and potentially fatal lung disease called silicosis. Our policy bans sand and other abrasive substances too.
We've also banned cotton from Uzbekistan as a result of long-standing concerns regarding child and forced labour in the harvesting of Uzbek cotton.
In China - our largest sourcing country - we carry out internal audits, conducted by our Ethical Trading team. The audit involves a review of records (including payroll, attendance records, labour contracts, personnel files, social insurance records, business licenses and health and safety certificates and permits), confidential interviews with workers, discussions with management and a physical inspection of premises.
Outside of China, we commission third-party audits to measure practices against our code. We only authorise certain third-party companies to carry out audits on our behalf. As a member of SEDEX, we can share audits conducted by other companies, but we only accept those we believe have been performed to our own rigorous standards. If an audit shows non-compliances with our standards, we work with suppliers to ensure progress is made over a reasonable timeframe. We support suppliers to implement solutions that are practical and make a difference. This support may include providing verbal advice on labour law, practical tools to better manage production and instructive training delivered to factory management teams.
As well as our suppliers and factories, relevant internal teams are trained on our policies so they know how they can support our ethical standards.
Oasis has also undertaken a project seeking to trace the source of raw materials in our supply chain. This has enabled us to better understand our environment and the impact we have as a business.
Oasis supports Richard House, a children's hospice that provides care and support to children and young people who suffer from life-limiting or life-threatening illnesses. We've supported the charity in a number of ways including direct donations through fundraising team events, refurbishing the Richard House Upminster store and donating stock.
Our staff also support various charities through Workplace Giving (a scheme that allows employees to make tax-free donations to their chosen charities through payroll) or by undertaking fund-raising activities, which we always encourage.
We're continuously updating our corporate strategy. If you have any questions relating to this statement, please email help@oasis- stores.co.uk.