Boring but
important legal stuff

AKA: Terms and conditions

The prices shown on our website include any VAT (or similar sales tax) at the prevailing rate for which we are responsible as the seller. The amount you pay will be the price indicated plus any delivery charges.

These are the terms and conditions which will apply to your purchase of clothing, accessories and other goods ("Goods") from the Oasis websites at www.oasis-stores.com.

The website www.oasis-stores.com and the Goods are provided by Oasis Fashions Limited, a company registered in England and Wales under number 6822219 whose a registered office at The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxfordshire, OX29 5UT ("Oasis", "we", "us", "our"). When we refer to "you" and "your" we mean the user of the Website and purchaser of Goods.

You can contact us by emailing help@oasis-stores.co.uk.

These terms and conditions form a legally binding contract between us and you. Your acceptance of the terms and conditions is given when you purchase Goods from us. You should read these terms and conditions carefully before buying anything from the Website.

We reserve the right to change the terms and conditions under which the Website and the Goods are provided. Any such change in the terms and conditions will be effective to all new orders once included in the text of these terms and conditions and published on the Website. You should check the terms and conditions posted on the Website periodically to ensure that you are aware of and comply with the current version.

OUR WEBSITE AND OUR GOODS

This Part 1 sets out some terms about information on the Website, descriptions of Goods and how you use the Website. Separate Notices and Disclaimers may apply to your use of the Website. By accepting these terms and conditions you also agree to the Notices and Disclaimers.

The rights in all software and content made available to you on or through the Website are our property or the property of our licensors and all such rights are reserved by us and our licensors. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on the Website nor may you use any such content in connection with any business or commercial enterprise.

Oasis is a trade mark belonging to us and no licence or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks which are colourably similar without our written permission.

We try to make sure that all information on the Website, including descriptions of our Goods, and listed prices, are accurate and correct at all times. However, mistakes do happen. We will try to resolve all information errors on the Website as soon as reasonably possible, and if we reasonably think that such an error has affected your purchase of Goods we will try to let you know. However, because we take these steps we will not be liable to you for any errors on the Website.

You should bear in mind that buying clothing and accessories over the internet provides a different shopping experience to buying in-store. In particular you acknowledge that:

  • The colours which are shown for the Goods on the Website will depend on many factors – including your display settings;
  • All sizes and measurements are approximate;
  • All Goods are subject to availability - we may not be able to supply your order;
  • Any delivery estimates given on the Website or by email are estimates only;
  • The Goods and promotions which are offered on the Website may not be available in-store, and vice-versa; and we may need to change the Goods to reflect changes in relevant laws and regulation requirements.

You are responsible for ensuring that your login details, password and all other details in relation to your account remain confidential at all times.

BUYING GOODS

This Part 2 sets out some terms which apply to your purchase or reservation of Goods from us through the Website.

Part 2a - Purchase

You make an offer to purchase a product from us (your "Order") by completing the staged process on the Website as set out below:

  • Adding product to your shopping basket
  • Checkout step 1 – login details
  • Checkout step 2 – address details
  • Checkout step 3 – payment details and confirmation of Order

Please refer to Part 4 for the special terms and conditions relating to the from 90 minute delivery services whereby the staged purchase process is varied.

Your Order only constitutes an offer to purchase Goods from us, and does not form a binding contract until accepted by us. Where you order more than one product your Order contains a series of offers for each product individually.

On receipt of your Order, we will send you an Order acknowledgement email to the email address which you provide in the Order process. This Order acknowledgement email will contain your Order number, details of the Goods ordered and a delivery estimate. Note that this email is only to acknowledge that your Order has been received, and is not acceptance by us of any offers to purchase Goods.

We must receive full payment both of the price of the Goods and any applicable delivery charges before we can accept any offers. Where you select to pay by credit or debit card we will process the payment at the time of preparing your Goods for despatch with the exception of from 90 minute delivery orders, whereby payment will be processed upon receipt of your Order.

An offer made by you to purchase a product shall only be deemed to be accepted by us when we despatch that product to you and send you an Order dispatch email which includes details of the product. We reserve the right to refuse any offers in an Order prior to acceptance. If a product is not available we will include details of the unavailable product in the Order despatch email. A product which is not available will not be included in the contract for a product which is dispatched.

All prices and charges on the Website are in UK pounds sterling (although we provide an indicative price in other currencies). Delivery charges may apply and these will be displayed in the order process.

All prices are, unless otherwise stated, inclusive of UK VAT and other applicable UK taxes. Our VAT number is: 927570405. The actual price charged to overseas customers will be subject to the exchange rate applied by the customer's credit or debit card company.

If you order Goods from our Website for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Please note that you must comply with all applicable laws and regulations of the country for which the Goods are destined. We will not be liable for any breach by you of any such laws.

For customers using an Oasis Card promotional discount code, please note this discount is only applicable when purchasing on your Oasis Card.

Part 2b – Reservation

You can make an offer to reserve Goods for collection in store (your "Reservation") by completing the staged process on the Website as set out below:

  • Selecting the 'reserve' option in your shopping basket;
  • Entering your postcode for the location in which you are placing your order (e.g. home);
  • Selecting a store from the five options provided;
  • Create a new user account or log in as an existing user if you are a returning customer; and accept the summary order.

Your Reservation does not form a binding contract until your Goods have been collected in-store and paid for in full.

On receipt of your Reservation, we will send you a Reservation acknowledgement email to the email address which you provide in the Reservation process.

This Reservation acknowledgement email will contain your Reservation number, details of the Goods reserved and a delivery estimate. Note that this email is only to acknowledge that your Reservation has been received, and is not acceptance by us of any offers to purchase Goods.

The reservation and collection service is available in stand-alone stores only throughout the UK and Ireland.

Please take two forms of personal identification e.g. driving license or utility bill and your Reservation to the store for collection.

Goods reserved will only be held within your nominated store for collection for a period of one (1) working day. We will not always be able to deliver pre-ordered Goods within thirty (30) days of the date you place your Order. The Website will specify when we expect the pre-ordered Goods to become available but this is an indication only and we will not be obliged to dispatch the pre-ordered Goods to you within this time as problems with new products can occur and suppliers may let us down. As with all Goods, an offer made by you to purchase pre-ordered Goods shall only be deemed to be accepted by us when we dispatch the Goods to you and send you an Order dispatch email.

If you order Goods from our Website for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

The Reserve and Collect service is unavailable throughout the Christmas period.

Part 2c - Delivery

We currently offer the delivery options detailed at our delivery page.

We endeavour to ensure that the Goods that you order are provided by the agreed delivery date and where applicable time, however, delays are occasionally inevitable due to unforeseen circumstances. Neither Oasis nor our nominated carrier shall be under any liability for any delay or failure to deliver the Goods within the estimated time frame.

Delivery of all Goods outside of the EU will be seven (7) - ten (10) days, except where this is not possible due to external factors such as terrorism or adverse weather, for example.

Delivery costs are as follows:

  • Europe: up to €10
  • Rest of World: €10

Risk of loss and damage of the Goods passes to you on the date and time of delivery of the Goods. We ship to any British Force Post Office address ("BFPO"). The procedure is no different from mainland England shipping - simple enter your full BFPO address in the checkout including the BFPO postcode.

RETURNING GOODS

This Part 3 sets out the terms which govern your right to return any Goods that you do not want to keep. Please refer to Part 4 for the special terms and conditions relating to the 'From 90 minute delivery service' whereby the returns process is varied.

When we deliver your Goods to you we will include a returns slip, and information on how to return Goods to us. If you want to return any Goods you must complete the returns slip and enclose this with the Goods you are returning.

You can, at any time within thirty (30) days of receiving Goods from us, (fourteen (14) days for reduced or sale Goods) cancel your contract and return any Goods to us as long as the original labels are still on the garments.

You must then, within thirty (30) days of receiving the Goods, (fourteen (14) days for reduced or sale Goods) return the Goods to us by using the following methods:

  • sending them in a securely wrapped parcel to Oasis Fashions Limited, The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxfordshire, OX29 5UT; or
  • on UK sales only by returning them with the returns slip to your nearest standalone store; or
  • by using the Collect+ service.

We offer a free postal returns service on UK only sales. In order to take advantage of this service, please follow the instructions on the delivery note enclosed with the Goods. Once you decide to return the Goods you must not use them and must take reasonable care of them while they remain in your possession and all labels must remain intact. The Goods must be returned to us intact, undamaged as soon as reasonably possible. We will refund to the payment card the price paid for the Goods returned.

To use the free Collect+ service (UK only), you can return your unwanted good(s) to any parcel drop point located in over 3,800 local stores - please ensure you include your completed dispatch note. You’ll receive proof of postage and a code to track your return online. Click here to find your local Collect+ store or text COLLECT and your postcode to 84555 (e.g. COLLECT NG23 5 HD). Texts to 84555 are charged at your standard network rates and texts from 84555 are free to receive. Full terms and conditions at www.collectplus.co.uk/smsterms.

In addition to the rights granted under this Part 3, UK, ROI and EU customers enjoy cancellation rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 ("Consumer Contract Regulations") as amended or superseded from time to time. You can cancel your contract before the end of the statutory cancellation period (fourteen (14) working days from the day after you receive the Goods) by sending us written confirmation of cancellation from you. We will need you to complete the Withdrawal Form here and return it back to us. You will find details on how to send this back to us on the Withdrawal Form or you can cancel your order by forwarding the Withdrawal Form by email to help@Oasis-stores.co.uk. You must then return the Goods to us in the manner specified in this Part 3 in order to receive your refund.

Nothing under these terms and conditions affects your statutory rights.

Returning Goods to Store (UK & ROI only)

Goods purchased under the 'From 90 minute delivery service' can only be returned to our standalone stores, and not by post.

If you wish to return items to an Oasis store, you must take them within one month of dispatch, (fourteen (14) days for reduced or sale products) to one of our UK Oasis standalone stores using the dispatch note enclosed in your parcel as your receipt. This facility is not available at any Oasis concession, outlet or department store or outside of the UK or ROI.

The dispatch note must be presented and you will be asked for the reason for the return and whether you wish for to exchange the product or obtain a refund. We regret that for reasons of hygiene, we are unable to refund or exchange earrings. Please ensure that knickers, G-strings and swimwear are tried on over your own underwear. We reserve the right to refuse returns of Goods where it is apparent that this has not been done. Please ensure you return them to us in their original condition and packaging, unworn and unwashed, with all labels intact.

Click here to find your nearest Oasis standalone store.

Please note that Goods purchased through the 'From 90 minute delivery service' can only be returned to Oasis stand alone stores within the UK.

Returning Goods by Post (UK & ROI only)

If you wish to return your Goods by post, follow the instructions outlined below.

  • Write your name, address, postcode and order number on the returns form.
  • Complete the returns form and enclose it with your Goods.
  • Ensure your Goods are in a securely wrapped parcel and place a returns address label on the parcel.
  • The returns address is Oasis Fashions Limited, The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxford, OX29 5UT.
  • Take the parcel (with enclosed returns form) and the dispatch note to the Post Office. The clerk will stamp the proof of posting on the dispatch note which you should retain until you receive your refund.

Please remember to complete the returns form with your returned Goods.

Provided you have notified us in writing that you wish to cancel your Order under the Consumer Contract Regulations, and the return of your Goods also meets the terms of this Part 3 or Part 4, you will be entitled to a full refund including basic delivery cost (such costs equal to the least expensive delivery method costs that we offer), if applicable. We may also reduce your refund of the price of the Goods (excluding the costs of delivery) if you have failed to take reasonable care of the Goods, whether whilst in your possession, or when returning the Goods, by way of compensation, to either repair the Goods or cover any of our loss.

If you do not exercise your cancellation rights under the Consumer Contract Regulations, the delivery cost of returning the Goods to us is your responsibility.

Returning Goods by Post (International & European orders)

If you wish to return your Goods by post, follow the instructions outlined below:

  • Write your name, address, postcode and order number on the returns form.
  • Complete the returns form and enclose it with your Goods.
  • Ensure your Goods are in a securely wrapped parcel and place a returns address label on the parcel
  • The returns address is Oasis Fashions Limited, The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxford, United Kingdom OX29 5UT.
  • Send the parcel (with enclosed returns forms) to us using the nominated carrier specified on the delivery note enclosed with the Goods. Ensure that you obtain a stamp (or other proof of posting) on the despatch note which you should retain until you receive your refund.

Please note that we will only accept returns dispatched through our nominated carriers.

Please remember to complete the returns form with your returned Goods.

The delivery cost of returning the Goods to us is your responsibility. All customs and import duties will be your responsibility. When booking your return you should select ‘duty payable by sender’.

If you return a faulty Goods to us, you will be liable for the import duty (but we will refund this once we have received the product and established that the product is faulty) on the condition that you send proof of this to us via the contact us page on the Website. Please note that the refund will be made by BACS only, to your bank account (please provide details of this when you contact us).

Refund will be made within fourteen (14) days from receipt of the returned item.

T&CS RELATING TO US AND YOU

This Part 5 sets out some general terms that govern our relationship with you and purchases by you.

We will not be responsible for the performance of any obligations under these terms and conditions in the case of an event outside of our reasonable control (force majeure), including (but not limited to) strikes, lockouts, failures of third party systems or networks, acts of god, fire, earthquake, storm, flood or other natural disaster, civil unrest, acts of terrorism, deliberate sabotage of or malicious damage to equipment or data or for damage to or destruction of premises or equipment.

All notices which we need to give to you under these terms and conditions will be sent by us to your registered e-mail address.

All communications from you to us must be made in English.

These terms and conditions set out the entire agreement between you and us in respect of the sale, purchase and use of the Goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. They may only be varied where separately agreed in writing between you and us.

If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions (and the remainder of the provision in question) shall be unaffected.

Save to the extent that you exercise your right as a consumer to bring an action in or rely on the laws of your country of domicile, the interpretation, construction, effect and enforceability of these terms and conditions shall be governed by English Law, and you and we agree to submit to the non-exclusive jurisdiction of English courts for the determination of disputes.

GIFT CARD TERMS AND CONDITIONS

Once activated, the Oasis Gift Card is redeemable for full or part payment of products on our website www.oasis-stores.com by entering the card number and the PIN number beneath the scratch off PIN panel, and in Oasis stand alone stores, within the UK upon presentation. Gift Cards may not be used in concessions. The amount of your purchase will be deducted from the balance on the card.

Gift Cards may only be used in our stand alone stores within the UK, and the following Outlet stores: Cheshire Oaks and Banbridge and for online purchases.

Gift Cards cannot be refunded, exchanged for cash or vouchers, or be used to settle any outstanding Oasis account card.

Please treat your Gift Card as cash, Oasis cannot be responsible for lost, damaged or stolen cards and cannot be replaced.

The minimum amount to activate or top up a Gift Card is £1, or in the case of Gift Cards issued in the ROI €1 and the maximum card limit is £500, or in the case of Gift Cards issued in the ROI €500. Gift cards can be topped up at any till point in store by informing the sales advisor of the amount to be added. Gift Cards are not for resale.

Your Gift Card balance may be checked in store or online at www.oasis-stores.com.

All refunds of goods or services purchased with your Gift Card will be made in accordance with Oasis’ refund policy. This does not affect your statutory rights.

Follow the link www.voucherexpress.co.uk/verse/oasis in order to purchase a Gift Card online.

If you have made a mistake on your order, please contact Customer Services and we will do our best to rectify the problem. Gift Cards expire 2 years from its last use. Any balance remaining will be reduced to nil and forfeited.

Oasis reserves the right to amend these terms and conditions and any such change will be effective once included in the text of the terms and conditions published on www.oasis-stores.com in relation to gift cards. You should check the terms and conditions posted on www.oasis-stores.com periodically to ensure that you are aware of and comply with the current version.

Please click this link to be re-directed to our privacy laws.

Issued by: Oasis Fashions Limited Registered office: The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxfordshire, OX29 5UT.

This Gift Card’s use is subject to the current terms and conditions which may be viewed online at www.oasis-stores.com.

EVOUCHER TERMS AND CONDITIONS
  1. The eVoucher is not a cheque guarantee, credit or charge card.
  2. eVoucher can be topped up in an Oasis standalone store or on the Oasis website www.oasis-stores.com (the "Oasis Website"). The minimum amount to activate or top up an eVoucher is £1 and the maximum value limit is £500.
  3. The eVoucher is only redeemable for Oasis merchandise in an Oasis standalone store in the United Kingdom and Channel Islands and on the Oasis Website.
  4. The eVoucher cannot be used to purchase gift cards or gift vouchers.
  5. The eVoucher cannot be exchanged for cash or used as payment on Oasis store cards.
  6. No change will be given but the balance may be applied to future purchases.
  7. The eVoucher will expire 24 months' from date of last load, e.g. card activation, top-up or refund. At expiry, any remaining balance will be lost.
  8. The eVoucher cannot be returned or refunded, except in accordance with your legal rights.
  9. Please protect this eVoucher and treat it as cash. Oasis cannot be held liable for eVouchers which, once activated, are subsequently lost, stolen or damaged.
  10. If any Oasis merchandise is purchased with an eVoucher which is exchanged or refunded, any money owing will be added to the balance on an eVoucher.
  11. If any Oasis merchandise is purchased with an eVoucher which is exchanged or refunded, any money owing will be added to the balance on an eVoucher.
  12. Customers must be present with the eVoucher in order to make purchases in an Oasis standalone store.
  13. Oasis reserves the right to refuse to accept an eVoucher which it deems to have been tampered with, duplicated, damaged or which otherwise is suspected to be affected from fraud.
  14. If you have made an online payment with an eVoucher (in whole or in part) and you would like to return your purchase, please note that you will be refunded the amount paid by the eVoucher in the form of an eVoucher.
  15. Oasis reserves the right to change any of these terms and conditions from time to time without notice and to take appropriate action including cancellation of the card if, at its discretion, it deems such action necessary (e.g. to change the scope of the eVoucher service, notify of the service's withdrawal or in the event of circumstances beyond its control).
  16. These terms and conditions should be read with Oasis' privacy policy which is located on the Oasis Website.
  17. eVouchers are issued by: Oasis Fashions Limited, The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxfordshire, OX29 5UT.
OASIS BIRTHDAY OFFER
  1. The offer is valid for 14 days and is open to residents of the United Kingdom aged 16 years old and over.
  2. Your online code will no longer be valid after 14 days.
  3. The offer can be redeemed on full priced merchandise only.
  4. This offer can only be redeemed once.
  5. The offer is not available in conjunction with any other offer or discount.
  6. The offer is not valid for the purchase of Oasis gift vouchers.
  7. There is no cash alternative or refund available for the offer.
  8. This offer is valid throughout standalone stores across the United Kingdom and Republic of Ireland, excluding concessions and factory outlets. All participating stores locations together with those listed above can be located at Oasis Fashions.
  9. This offer is not open to anyone associated with the offer; either employees, friends, families or agents. This includes employees of Aurora
  10. Fashions Group Limited and its group companies.
  11. This offer is not open to anyone associated with the offer; either employees, friends, families or agents. This includes employees of Aurora Fashions Group Limited and its group companies.
  12. The promoter reserves the right to cancel, amend, terminate or temporarily suspend this offer in the event of any circumstances outside the promoter’s reasonable control.
  13. Acceptance of the offer implies acceptance of these terms and conditions.
  14. Your statutory rights are not affected.
  15. To be read in conjunction with our privacy laws on our website Oasis Fashions.
STUDENT DISCOUNT
  1. Purchase is necessary.
  2. The discount is available to residents of the United Kingdom and the Republic of Ireland aged 16 years or over only.
  3. To be eligible and to redeem the 10% discount on all full priced Oasis merchandise only, you must be a NUS Cardholder, NUS Extra Cardholder, UNiDAYs Member or Irish Travel Cardholder and be in possession of a valid NUS, NUS Extra, or Irish Travel Card. To redeem your discount online, you must enter your NUS Extra student card number on the Oasis website at www.oasis-stores.com ("Oasis Website") at the checkout or log into your UNiDAYs account to receive a unique discount code. For the avoidance of doubt, the UNIDAYs discount is only redeemable on the Oasis Website. To redeem your NUS, NUS Extra and Irish Travel discount in an Oasis Standalone Store or Concession, you must show a valid student card at the till point which includes photographic ID. The discounts are available in all Oasis Standalone Stores and Concessions excluding John Lewis Department Stores, Outfit Stores and all Factory Outlets. All participating store locations can be found on the Oasis Website and the discount is not available in conjunction with any other offer, discount, competition, promotion or Oasis gift voucher.
  4. The discount is non refundable, non transferable and cannot be redeemed for cash.
  5. This discount is not open to anyone associated with the discount; either employees, friends, families or agents. This includes employees of Aurora Fashions Group Limited and its group companies.
  6. The Promoter reserves the right to cancel, amend, terminate or temporarily suspend this discount in the event of any circumstances outside the Promoter’s reasonable control.
  7. Your statutory rights are not affected. This discount is governed by English law and subject to the exclusive jurisdiction of the English courts.
  8. To be read in conjunction with the Oasis privacy policy on the Oasis Website www.oasis-stores.com.
  9. Promoter: Oasis Fashions Limited (registered company number: 6822219), The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxfordshire OX29 5UT.
Oasis My Way Right of Use

It is agreed between you and us that by responding or communicating the #YesOasis on Instagram and Twitter, you agree to the following:

  1. You hereby grant us a non-exclusive, fully paid and royalty-free, transferable, sub-licensable, worldwide licence to use your image(s) and/or of your handles which you have tagged an Oasis hashtag with (the "Content")on the Website and/or on any Oasis social media platforms including but not limited to Instagram, Facebook, Twitter, Google+ and Pinterest
  2. We can in our sole discretion use, reproduce, modify, combine with other material including but not limited to our e-newsletters, alter and/or edit the Content in any manner, with no obligation to you whatsoever.
  3. You represent and warrant that: (i) you own the Content posted by you or otherwise have the right to grant the rights and licenses set forth; (ii) the posting and use of your Content does not violate, misappropriate or infringe on the rights of any third party, including, without limitation, privacy rights, publicity rights, copyrights, trade mark and/or other intellectual property rights; (iii) you have permission from any person(s) appearing in the Content to grant the right herein; and (iv) you are 18 years or over.
  4. We do not claim ownership in the Content.
MY OASIS CARD - 15% OFF OFFER
  1. Purchase is necessary.
  2. This offer is open on 5 July 2016 up to and including 31 July 2016 at 23:59 only (the "Discount Period") and is open to 'My Oasis' cardholders that reside in the United Kingdom aged 18 years' old and over, only (the "Cardholder").
  3. This offer entitles a Cardholder to 15% off (the "Oasis Discount") Oasis products purchased in an Oasis standalone store or on the Oasis website www.oasis-stores.com (the "Website") only.
  4. The Oasis Discount can only be redeemed in the Discount Period against Oasis full priced products purchased on the Website using the Oasis discount code or by presenting the code at till point in an Oasis standalone store. The Oasis Discount cannot be redeemed in any Oasis factory outlets or Oasis concessions within department stores. A list of participating Oasis standalone stores is located on the Oasis Website.
  5. The Oasis Discount is not permitted to be used in conjunction with any other promotion, Oasis VIP card, offer or competition.
  6. If a purchase, made by redeeming the Oasis Discount during the Discount Period, is returned to Oasis, the Cardholder shall be refunded at the discounted price.
  7. Only one (1) Oasis Discount can be redeemed per transaction, per Cardholder. The Oasis Discount is non-refundable, non-transferable and cannot be redeemed for cash.
  8. The promoter may collect personal information for the purpose of administering this offer. The promoter will use your details to keep you informed of relevant offers and other marketing communications (which you can unsubscribe from at any time). By providing your details you are providing your consent to these terms and the Oasis privacy policy.
  9. The promoter reserves the right to cancel, amend, terminate or temporarily suspend this offer in the event of any circumstances outside the promoter’s reasonable control.
  10. The Cardholder is deemed to have accepted and agreed to be bound by these terms and conditions upon redeeming the Oasis Discount. The promoter reserves the right to refuse to accept the Oasis discount code if the Cardholder breaches these terms and conditions.
  11. The 'My Oasis' card is a trading name of Ikano Bank AB (Publ), Waterfront House, Waterfront Plaza, Station Street, Nottingham, NG2 3DQ.
  12. Your statutory rights are not affected. This offer is governed by English law and subject to the exclusive jurisdiction of the English courts.
  13. To be read in conjunction with the Oasis privacy policy on the Website.
  14. Promoter: Oasis Fashions Limited (registered company number: 6822219), The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxfordshire OX29 5UT.
MY OASIS CARD - 20% OFF OFFER
  1. Purchase is necessary.
  2. This offer is open on 5 July 2016 up to and including 31 July 2016 at 23:59 only (the "Discount Period") and is open to 'My Oasis' cardholders that reside in the United Kingdom aged 18 years' old and over, only (the "Cardholder").
  3. This offer entitles a Cardholder to 20% off (the "Oasis Discount") Oasis products purchased in an Oasis standalone store or on the Oasis website www.oasis-stores.com (the "Website") only.
  4. The Oasis Discount can only be redeemed in the Discount Period against Oasis full priced products purchased on the Website using the Oasis discount code or by presenting the code at till point in an Oasis standalone store. The Oasis Discount cannot be redeemed in any Oasis factory outlets or Oasis concessions within department stores. A list of participating Oasis standalone stores is located on the Oasis Website.
  5. The Oasis Discount is not permitted to be used in conjunction with any other promotion, Oasis VIP card, offer or competition.
  6. If a purchase, made by redeeming the Oasis Discount during the Discount Period, is returned to Oasis, the Cardholder shall be refunded at the discounted price.
  7. Only one (1) Oasis Discount can be redeemed per transaction, per Cardholder. The Oasis Discount is non-refundable, non-transferable and cannot be redeemed for cash.
  8. The promoter may collect personal information for the purpose of administering this offer. The promoter will use your details to keep you informed of relevant offers and other marketing communications (which you can unsubscribe from at any time). By providing your details you are providing your consent to these terms and the Oasis privacy policy.
  9. The promoter reserves the right to cancel, amend, terminate or temporarily suspend this offer in the event of any circumstances outside the promoter’s reasonable control.
  10. The Cardholder is deemed to have accepted and agreed to be bound by these terms and conditions upon redeeming the Oasis Discount. The promoter reserves the right to refuse to accept the Oasis discount code if the Cardholder breaches these terms and conditions.
  11. The 'My Oasis' card is a trading name of Ikano Bank AB (Publ), Waterfront House, Waterfront Plaza, Station Street, Nottingham, NG2 3DQ.
  12. Your statutory rights are not affected. This offer is governed by English law and subject to the exclusive jurisdiction of the English courts.
  13. To be read in conjunction with the Oasis privacy policy on the Website.
  14. Promoter: Oasis Fashions Limited (registered company number: 6822219), The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxfordshire OX29 5UT.
Chelsea Physic Garden competition
  1. No purchase is necessary.
  2. This promotion is open from 24th May 2016 up to and including 24th June 2016 up to 11:59 and is open to residents of the United Kingdom and Republic of Ireland aged 18 years old and over, only.
  3. This promotion is open to entrants who enter the Chelsea Physic Garden competition on the Oasis website and submit their details.
  4. One winner will be chosen by an unbiased panel consisting of Oasis employees and the winner will receive travel to London up to the value of £150, 1 night stay for 2 people at the Sloane Square Hotel, London, valid from 1st July 2016 until 28th February 2017 (excluding 31st December 2016 and 1st January 2017), dinner for 2 people at Maze Grill Park Walk or Maze Grill Royal Hospital Road, London (advance booking is required, anytime between 12pm -11pm. Cannot be used in conjunction with any other offer), to be redeemed on 29th July 2016, 2 passes for the ‘ROSA ROSA: A Day with the Queen of Flowers’ workshop at Chelsea Physic Garden on the 29th July 2016 and £ 200 500 Oasis vouchers.
  5. This promotion is not permitted to be used in conjunction with any other promotion, offer, Oasis VIP card or competition.
  6. Only one (1) entry per person. Entries made through agents, third parties, entry duplication method, delivered late, incomplete, offensive, obscene, pornographic and deemed not suitable for viewing or otherwise not in accordance with these terms and conditions will not be accepted.
  7. Oasis takes no responsibility for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical reason or other reason. Proof of delivery of the entry is not proof of receipt.
  8. This promotion is not open to anyone associated with the promotion; including employees, families or agents of Aurora Fashions Group Limited and its associated companies.
  9. Oasis shall notify the winner via email on or after 24th June 2016. If the winner is not contactable within 30 days after the closing date, an alternative winner will be chosen at random by Oasis.
  10. The winner’s name will be available on request from 24th June 2016 to 24th July 2016 from Oasis Fashions Limited by sending a stamped self-addressed envelope to: Oasis Marketing, Telephone House 69-77 Paul Street, London EC2A 4PN.
  11. The winner may be contacted to participate in public relations which will include disclosing their name and geographical location on the Oasis Website www.oasis-stores.com and Oasis’ social media pages.
  12. Oasis may collect personal information for the purpose of administering this promotion. Oasis will use your details to keep you informed of relevant offers and other marketing communications (which you can unsubscribe from at any time). By providing your details you are providing your consent to these terms.
  13. The Promoter reserves the right to cancel, amend, terminate or temporarily suspend this promotion in the event of any circumstances outside the Promoter’s reasonable control.
  14. Your statutory rights are not affected. This promotion is governed by English law and subject to the exclusive jurisdiction of the English courts.
  15. To be read in conjunction with the Oasis privacy policy on the Oasis Website www.oasis-stores.com. Promoter: Oasis Fashions Limited (registered company number: 6822219), The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxfordshire OX29 5UT.
My Oasis Card - 15% off sale
  1. Purchase is necessary.
  2. This offer is open on 14th June 2016 up to and including 26th June 2016 at 23:59 only (the "Discount Period") and is open to 'My Oasis' cardholders that reside in the United Kingdom aged 18 years' old and over, only (the "Cardholder").
  3. This offer entitles a Cardholder to 15% off (the "Oasis Discount") Oasis sale products purchased in an Oasis standalone store or online only. The discount cannot be redeemed in any Oasis factory outlets or Oasis concessions within department stores. All participating store locations can be found at www.oasis-stores.com.
  4. The Oasis Discount can only be redeemed in the Discount Period against Oasis products purchased on the Website using the Oasis discount code or by presenting the code at till point in an Oasis standalone store. The Oasis Discount cannot be redeemed in any Oasis factory outlets or Oasis concessions within department stores. A list of participating Oasis standalone stores is located on the Oasis Website.
  5. The Oasis Discount is not permitted to be used in conjunction with any other promotion, Oasis VIP card, offer or competition (save for 'My Oasis Card' free delivery).
  6. If a purchase, made by redeeming the Oasis Discount during the Discount Period, is returned to Oasis, the Cardholder shall be refunded at the discounted price.
  7. Only one (1) Oasis Discount can be redeemed per transaction, per Cardholder. The Oasis Discount is non-refundable, non-transferable and cannot be redeemed for cash.
  8. This offer is not open to anyone associated with the offer; either employees, friends, families or agents. This includes employees of Aurora Fashions Group Limited and its group companies.
  9. The 'My Oasis' Card is a trading name of Ikano Bank AB (Publ), Waterfront House, Waterfront Plaza, Station Street, Nottingham, NG2 3DQ.
  10. The promoter may collect personal information for the purpose of administering this offer. The promoter will use your details to keep you informed of relevant offers and other marketing communications (which you can unsubscribe from at any time). By providing your details you are providing your consent to these terms.
  11. The promoter reserves the right to cancel, amend, terminate or temporarily suspend this offer in the event of any circumstances outside the promoter’s reasonable control.
  12. The Cardholder is deemed to have accepted and agreed to be bound by these terms and conditions upon redeeming the Oasis Discount. The promoter reserves the right to refuse to accept the Oasis discount code if the Cardholder breaches these terms and conditions.
  13. Your statutory rights are not affected. This offer is governed by English law and subject to the exclusive jurisdiction of the English courts.
  14. To be read in conjunction with the Oasis privacy policy on the Oasis Website www.oasis-stores.com.

Promoter: Oasis Fashions Limited (registered company number: 6822219), The Triangle, Stanton Harcourt Industrial Estate, Stanton Harcourt, Witney, Oxfordshire OX29 5UT.

This Privacy Statement may change and therefore you should review it regularly. We will of course notify you of any changes where we are required to do so. If you have any questions relating to this statement, please email help@oasis-stores.co.uk.