Need to get in touch, or simply have a query?

For lost card emergencies, change of address or any other queries, please call: 0844 8565991

  • What are the advantages of having an Oasis Card? The Oasis Card is the best way to shop at Oasis stores and online, with Up to £500 instant credit*, exclusive shopping events and cardholder offers – you’ll be invited to regular shopping events with special discounts and goodie bags too! As an Oasis cardholder, you’ll be the first to hear about the most important trends, the hottest new products and the best sale bargains. *Credit subject to status.
  • Who can apply for an Oasis Card? Applicants must be 18 or over and a UK resident.
  • How can I apply for an Oasis Card? You can apply online by clicking here, speaking to an Oasis Card representative by calling 0844 8565991 or applying in store at an Oasis standalone store. Click here to locate your nearest Oasis store.
  • When can I start using my Oasis Card? It only takes a few minutes to complete the application form in store or online. If you apply in store, and your application is accepted, you will be able to take advantage of the benefits of being an Oasis cardholder straight away. You will be issued with a card between 7-10 days. For online applications please allow the same time.
  • How do I pay my Oasis Card? There are a numbers of ways you can pay your Oasis VIP card – by Post, Direct Debit, Standing Order or Telephone Banking. You will receive a statement detailing the purchases you’ve made with your Oasis VIP Card and the current balance. You can either spread the cost of your purchases and repay the minimum payment (which is £3.65 or 3.65% of the outstanding balance, whichever is greater) or you can pay any amount up to the full balance.
  • Am I charged an annual fee? No, there are no annual charges
  • How often do I receive my statement? Statements are issued monthly, which include all spending on your Oasis VIP Card. You will only receive a statement if you have spent on your card.
  • Are items I buy with my Oasis VIP Card insured? Items are not covered unless you take out insurance on your card, information on the options available are included in your Welcome Pack (when you receive your Oasis VIP Card).