Help
Whether you are a new visitor to www.oasis-stores.com or an existing customer wishing to learn more, the following information explains how to get the most from every visit.
Our customer service advisors are here to answer any questions you may have and make shopping on the Oasis website as easy and enjoyable as possible. Contact us by e-mail (help@oasis-stores.co.uk) or speak to one of our team on 0845 899 0009.
Our office hours are: 9:00am - 5.30pm Monday to Friday. You may also find the answer to your question in our FAQ's section.
VIP Cardholder Customer Services
To check your balance, make a payment or report your VIP card as lost or stolen please call the Oasis VIP Customer Services Helpline on 0870 240 6089.
If you cant find the product you are looking for, simply visit this page, submit the form and our dedicated customer service team will locate the product for you.
First time? Click here and we will show you how to navigate your way around www.oasis-stores.com and how to find the products you're looking for.
Details on how to order items and delivery charges.
If you're not 100% happy with your purchase, click here for details how to return or exchange.
Your most likely questions about using this website answered.
