Help

Whether you are a new visitor to www.oasis-stores.com or an existing customer wishing to learn more, the following information explains how to get the most from every visit.

Contact Us

Our customer service advisors are here to answer any questions you may have and make shopping on the Oasis website as easy and enjoyable as possible. Contact us by e-mail (help@oasis-stores.co.uk); and we’ll reply back to your query within 2 working days.

You may also find the answer to your question in our FAQ's section.

VIP Cardholder Customer Services

 

To check your balance, make a payment or report your VIP card as lost or stolen please call the Oasis VIP Customer Services Helpline on 0844 856 5991.

New Customers

 

First time? Click here and we will show you how to navigate your way around www.oasis-stores.com and how to find the products you're looking for.

Ordering and Delivery

 

Find out details on how to order items and our various delivery options here.

Returns

 

If you're not 100% happy with your purchase, click here for details how to return or exchange.

FAQ's

 

Your most likely questions about using this website answered here.